Staff Engineer, Product Software

Who are we? Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective. Help us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Job Summary This role sits within the Infrastructure Product Services organization, which is responsible for building, operating, and evolving the core platforms and services that power our infrastructure offerings. The team works at the intersection of product strategy and engineering execution, ensuring that foundational capabilities are reliable, scalable, and aligned with business needs. We are looking for a skilled Software Engineer to design, build, and maintain scalable systems and APIs that power our platform and analyze business requirements to determine the feasibility of design within time and cost constraints. The right candidate will be a well-rounded engineer who has knowledge of systems engineering, development/automation, and hardware/infrastructure management. You will play a critical role in bridging high-level application logic with low-level systems execution, driving the evolution of our core APIs using Ruby on Rails and Go. Responsibilities Design, build, and operate scalable backend systems, services, and APIs Translate complex business requirements into practical, performant, and maintainable system designs Work closely with our team and collaborate with cross functional teams to introduce and enhance our product capabilities for customers Provide technical leadership for the team of highly passionate engineers to evolve our products features Collaborate with others to develop software for our large-scale cloud services, driving simplicity, high-reliability, ease of maintenance and operation Lead by example through direct contribution, and provide direction in establishing development and operational standard methodologies Actively participate in continuous improvement of process and systems that support our software development lifecycle (SDLC), values and culture Troubleshoot and resolve complex, distributed system issues with minimal oversight Champion API designs first principles and governance standards across the stack, ensuring all REST and gRPC interfaces are secure, uniform, well-documented, and built with a developer-first experience in mind. Participate in an on-call rotation for the product you are working on and own incident response for services, including triage, mitigation, and root cause analysis. Qualifications Bachelor's degree or equivalent with 5+ years of experience in Computer Science, Software Engineering, or a related field of education Experience with distributed systems at scale Experience developing distributed, scalable, and highly available services with clean APIs using gRPC or HTTP Understanding of how networking works and how software defined networking works Deep analytical and problem-solving skills with a sense of curiosity Experience in a modern coding language like Go or Ruby/Ruby on Rails, willingness to become proficient in other languages as the needs arise Experience in creating fast feedback loops with CI/CD and testing automation Hands-on experience with Kubernetes, Docker and other container services Experience with Agile software development practices including Scrum, JIRA, Peer Review, Git and CI/CD Excellent interpersonal and communication skills, including the ability to document solutions and create architectural diagrams Ability to think strategically and execute with a sense of urgency, delivering services to meet customer demands on a timely basis Familiarity with operating at least one traditional SQL database; PostgreSQL i