Sr MS Sales Development Specialist

Overview Waters is seeking a presales leader for waters connect, a scalable, secure, and compliant-ready platform designed to help analytical laboratories optimize data exploration and utilization. This leader will work in the Biologics business Unit of Waters, covering the US and Canada and can be based anywhere in the region, with preference for candidates near the largest pharma hubs. The Biologics business unit is directly responsible for customers primarily engaged in large molecule work. This role will have an exciting opportunity to demonstrate the benefits of waters connect to pharma customers especially around biopharma applications. This sophisticated and modern informatics platform runs in most of Waters mass spectrometry instruments including Tandem Quadrupole, TOF, QTOF, QTOF Hybrid. The main goals of the role are (i) to collaborate with the sales team to demonstrate to customers how their workflows -mainly biopharma ones- can benefit from this SW platform, (ii) drive sales of waters connect for stand-alone or networked solutions for acquisition and/or processing, (iii) to interact with Product Management teams to convey Voice of the Customer input for future upgrades and feature additions and to find beta testers in the field for such upgrades, and (iv) to provide post-sales support for troubleshooting or training as necessary (no more than 30% of the person's time). Comprehensive training on the SW platform will be provided to enable the achievement of these goals. The desired candidate should be highly self-motivated to socialize the benefits of this SW platform in the region and develop and implement a business plan to boost sales of MS based on this great SW platform. He or she should feel comfortable working collaboratively with territory account managers, product management, marketing and other colleagues. Responsibilities Meet or exceed sales targets for Waters Connect (standalone or as part of MS instruments) Collaborate with MS Specialists and Territory account managers to showcase benefits of Waters Connect to customers Collaborate with Product Management to identify future upgrades needed and test them in the field Maintain installed-base customer satisfaction by providing troubleshooting and post-sales training as needed Visit customers frequently to highlight Waters solutions and help customers with any technical obstacles in their way Build technical competency on Waters Solution and to be perceived by customers as a credible resource Maintain current knowledge on vertical markets dynamics, application trends, and other critical business information Provide information to marketing team to create business development programs Maintain CRM and full leverage sales tools and applications Submit accurate and timely monthly sales forecasts Develop business through monthly plan of action Qualifications Minimum of Bachelor's Degree in scientific areas such as chemistry, biology, or biochemistry 5+ years of mass spectrometry experience including related SW solutions Experience with Waters Connect, Unify is a plus Mass spectrometry field sales and/or marketing experience is a plus Committed and eager to achieve results Sound communication and presentation skills Highly organized / well-prepared / time management skills Strong interpersonal skills and a good listener Matured disposition, positive attitude and strong sense of dedication Adaptive to a dynamic and ever-changing environment Strong technical background in analytical technologies, especially MS Overnight travel is required Experience with mass spec software, preferably Waters Connect #LI-Remote Company Description Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistr