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ServiceNow Tech Lead

Own ServiceNow ITOM delivery end to end for enterprise clients globally

As a ServiceNow Technical Lead, you will own ITOM delivery end to end for enterprise customers worldwide. You will work hands-on with cutting-edge ServiceNow technologies, AI, automation, DevOps, and observability tools. The role involves leading technical implementation and ensuring successful delivery of complex ServiceNow solutions for a fast-growing US consulting and engineering firm expanding in the UK.

Why This Role?

Get exposure to cutting-edge ServiceNow technologies, AI, automation, DevOps, and observability

Key Responsibilities

  • Own ITOM delivery end to end for enterprise ServiceNow implementations
  • Lead hands-on technical implementation of ServiceNow solutions
  • Work with AI, automation, DevOps, and observability tools within ServiceNow
  • Ensure successful delivery of complex ServiceNow projects for global clients
  • Collaborate with engineering teams to grow UK presence for a US-based firm
  • Provide technical leadership and guidance on ServiceNow best practices

Requirements

  • Proven experience leading ServiceNow ITOM implementations
  • Hands-on expertise with ServiceNow platform and related technologies
  • Strong background in AI, automation, DevOps, or observability within ServiceNow
  • Ability to manage end-to-end delivery of enterprise ServiceNow projects
  • Experience working with global enterprise customers
  • Technical leadership skills in a consulting or engineering environment

Required Skills

servicenowitomaiautomationdevopsobservability

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →

Keywords

ServiceNow Technical LeadITOM deliveryServiceNow AIDevOps automationEnterprise ServiceNowRemote ServiceNow roleUK ServiceNow leadUS consulting firm
View Original Description from Adzuna

Original description from Adzuna

ServiceNow Technical Lead | Fully Remote (UK) | Up to £130k MCS Group is delighted to be exclusively partnered with a fast-growing US consulting and engineering firm as they grow their engineering presence across the UK. Our client delivers complex ServiceNow implementations for enterprise customers globally and is now hiring a hands-on Technical Lead to own ITOM delivery end to end. In this role you will get exposure to cutting-edge ServiceNow technologies, AI, automation, DevOps, observabilit…

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Remote-friendly · fits your timezone
Company
MCS Group
Source
Adzuna
Salary
Job Type
full time
Location
Remote · Open worldwide
Category
Seniority
lead
Posted
Jun 11, 2026

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