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ServiceNow Developer CSM DHS Public Trust (Remote)

Develop and configure ServiceNow CSM solutions for DHS public trust projects

As a ServiceNow Developer, you will develop and configure ServiceNow Customer Service Management (CSM) solutions to support U.S. Department of Homeland Security (DHS) public trust initiatives. This includes building and customizing applications, implementing workflows, and ensuring compliance with federal security standards. You will collaborate with stakeholders to deliver tailored solutions that meet mission-critical needs in a fully remote,...

Why This Role?

Opportunity to support DHS public trust projects with direct impact on federal service delivery

Key Responsibilities

  • Develop and configure ServiceNow CSM applications and modules
  • Customize workflows, business rules, and UI policies for federal use cases
  • Implement and test ServiceNow solutions to meet DHS public trust requirements
  • Collaborate with stakeholders to gather requirements and deliver tailored solutions
  • Ensure compliance with federal security and data protection standards
  • Maintain and update ServiceNow instances with patches, upgrades, and configurations

Requirements

  • ServiceNow Certified Application Developer
  • Certified Implementation Specialist – Human Services (preferred)
  • Experience developing and configuring ServiceNow CSM solutions
  • Knowledge of U.S. federal government IT standards and compliance
  • Ability to work remotely within the United States
  • Strong troubleshooting and problem-solving skills in enterprise environments

Required Skills

servicenowcloudapplication developmentproblem-solvingServiceNow DevelopmentCSM ConfigurationWorkflow AutomationApplication CustomizationFederal ComplianceRemote Collaboration

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →
View Original Description from Careerjet

Original description from Careerjet

*We are open to supporting 100% remote work anywhere within the U.S.* As a ServiceNow Developer , you play a pivotal... certifications, with preference for: ServiceNow Certified Application Developer Certified Implementation Specialist – Human

Salary Context

Similar Engineering roles on LokerDollar pay around $170k/yr (range $855–1000k/yr, n=756 active listings).

Sponsored

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Remote-friendly · fits your timezone
Source
Salary
Job Type
full time
Location
Remote · Fairfax, USA
Category
Seniority
mid
PostedFresh
Aug 20, 2026

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Frequently asked questions

Is ServiceNow Developer CSM DHS Public Trust (Remote) at ICF International a remote job?
Yes. ServiceNow Developer CSM DHS Public Trust (Remote) at ICF International is a fully remote role open to candidates worldwide.
What is the salary for ServiceNow Developer CSM DHS Public Trust (Remote) at ICF International?
The listed pay range for this role is $81.5k–138.5k/yr.
What type of employment is ServiceNow Developer CSM DHS Public Trust (Remote) at ICF International?
This is a full time position.
How do I apply?
Click the "Apply" button on this page to go to the official application at ICF International.

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