Senior Technical Claims Specialist, Construction Defect

Description Senior Technical Claims Specialist - Construction Defect at Liberty Mutual! Bring your expertise to a team that handles the most complex work in the industry. We're hiring a Senior Technical Claims Specialist to join a team dedicated to Construction Defect claims - one of the most intellectually demanding and highly regarded specialties in commercial casualty. This is a role for an experienced claims professional who wants real ownership: you'll drive coverage, liability, litigation strategy, and resolution on sophisticated commercial casualty matters from start to finish, with the autonomy that comes from being recognized as a subject matter expert. You'll work across primary, umbrella, and excess claims - directly and as a Third-Party Administrator (TPA) - including Wrap-Up/Controlled Insurance Programs (CIP, OCIP, CCIP) and a full spectrum of retention structures, from zero-dollar deductibles to large self-insured retentions, fully fronted programs, and Captives. If you want variety and complexity in your caseload, this is it. Why you'll want this role • Real technical ownership. You'll determine coverage, investigate, evaluate, negotiate, and resolve - not just process. Your judgment drives outcomes. • Recognition as an expert. This role is built for someone who already operates at a senior level and wants to be treated - and consulted - as one, including mentoring newer talent and advising Claims Management on emerging trends and legislation. • Meaningful variety. Construction Defect work spans owners, developers, construction managers, general contractors, and subcontractors across every trade - no two files look alike. • A seat at the table. You'll partner directly with Underwriting, Reinsurance, Defense Counsel, Coverage Counsel, and Home Office Legal, shaping strategy on high-stakes matters. • Flexibility with structure. This role is primarily remote, with a light-touch office cadence - just two in-office days per month for those within 50 miles of one of our hub locations (Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; and Weatogue, CT). Policy subject to change. What you'll do • Determine coverage - including additional insured and contractual tender analysis (in and out) - and draft clear, well-reasoned coverage position letters. • Investigate complex commercial casualty claims, determine liability, and set/adjust reserves (loss and ALAE) proactively and responsively. • Evaluate claims, negotiate settlements, and authorize payment or denial - including coverage denials and coverage litigation management when warranted. • Review lawsuits, construction contracts, and certificates of Insurance; build resolution strategies for claims, coverage disputes, and litigation. • Analyze allocation, co-carrier contributions, time-on-risk, and covered vs. non-covered damages. • Manage tenders across multiple parties - Owners, Developers, Construction Managers, General Contractors, and Subcontractors. • Maintain clear, well-organized file documentation and data capture to support trend analysis and reporting, including Large Loss Reports. • Build and lead the right resolution team for each matter - Defense Counsel, Home Office Legal/Litigation, and Outside Coverage Counsel as needed - and oversee outside counsel practices and billing. • Serve as a trusted point of contact for Policyholders, Brokers, Co-Carriers, Excess and Fronting Carriers, and internal partners across Underwriting, Client Services, and Billing. • Mentor and train other claims professionals, and stay ahead of legislative, judicial, and industry trends that affect specialty coverage. • Contribute to special projects that shape how the team operates. What we're looking for An experienced claims professional with a strong commercial casualty and/or construction defect background, sound judgment on complex coverage and liability questions, and the confidence to lead files, mentor o