Senior Forward Deployed Architect
Full Description
Working at Atlassian Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. About the Role The Forward Deployed Architect (FDA) is a trusted transformation architect who combines enterprise-grade technical design with consulting-grade business acumen to shape how strategic customers adopt Atlassian as their operating system for work. This is not a traditional Solutions Engineer role, nor a hands-on-keyboard engineering role. The FDA is the architect in the room the person who turns a CIO's ambiguous "modernize how we work" into a credible, phased, AI-native architecture and the business transformation plan that makes it stick across HR, Finance, Marketing, PMO, Operations, and Engineering. You will be embedded with 13 strategic accounts at a time , typically for 39 months each, owning both the technical truth and the business transformation narrative end-to-end. This role will report into the Head of Solution Architects and will require up to 50% travel. Business Transformation & Expansion Design the customer's System of Work across functions using Jira, Confluence, Rovo, and the broader Atlassian platform. Lead process and workflow transformation from current state to future state, including operating model design, Center of Excellence structures, RACI, governance, and platform team design. Expand Atlassian beyond the development buyer into HR, Finance, Marketing, PMO, Operations, and other business teams through cross-functional workflow design. Drive AI adoption for knowledge workers through practical, workflow-based use cases embedded into daily work. Support adoption through change management, enablement, and success metrics. Own and evolve the System of Work blueprint based on outcomes, feedback, and usage data. Architecture & Technical Design Own the target-state architecture for strategic enterprise customers across the Atlassian System of Work Plans, Goals, Work, Knowledge, Code, and AI (Rovo, Teamwork Graph, Atlassian Intelligence). Design across the full stack: multi-tenant SaaS, identity & SSO (SAML/OIDC/SCIM), data residency, integration patterns (REST/GraphQL/event-driven), Forge & Connect app strategy, Marketplace ecosystem, and migration paths (Server/DC → Cloud, Cloud-to-Cloud). Co-design AI-native workflows Rovo agents, knowledge grounding, Teamwork Graph enrichment, AI governance, and human-in-the-loop patterns. Ship durable artifacts reference architectures, ADRs, Forge prototypes, Terraform/IaC modules, Compass scorecards, automation rule libraries that survive past the engagement. Orchestration & Influence Lead executive discovery with CIOs, CTOs, VPs of Engineering, and Heads of Platform translating business outcomes into capability roadmaps and phased delivery plans. Orchestrate execution across SE, SA, TAS/FDE, Professional Services, Partners, and customer stakeholders. Close the loop with Product capture patterns from the field and convert them into prioritized, well-articulated product and platform requirements. Mentor and uplevel Senior Solutions Engineers, Professional Services Architects, and Partner architects. Represent Atlassian externally through conference talks, reference architecture publications, and Developer Community contributions. In The United States , we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A : $180,000 - $235,000 Zone B : $162,000 - $211,500 Zone C : $149,400 - $195,050 Required 8+ years in customer-facing technical, advisory, consulting, or transformation roles. A track record of owning and delivering end-to-end transformations at Fortune 1000, large regulated, or public sector customers not only scoping them. Executive presence and exceptional written communication; able to produce a memo, ADR,
Why This Role?
Anda akan bekerja dengan pelanggan strategis dan memiliki kesempatan untuk mempengaruhi transformasi bisnis besar-besaran.
Key Responsibilities
- Merancang sistem kerja pelanggan di berbagai fungsi menggunakan Jira, Confluence, Rovo, dan platform Atlassian lainnya
- Memimpin transformasi proses dan alur kerja dari keadaan saat ini ke keadaan masa depan
- Memperluas penggunaan Atlassian ke berbagai tim bisnis seperti HR, Finance, dan Marketing
- Mendorong adopsi AI melalui kasus penggunaan praktis yang terintegrasi dalam pekerjaan harian
- Mengembangkan dan mengelola blueprint sistem kerja berdasarkan hasil, umpan balik, dan data penggunaan
- Menguasai arsitektur target-state untuk pelanggan enterprise strategis di seluruh sistem kerja Atlassian
Requirements
- Pernah bekerja di peran teknis, konsultasi, atau transformasi selama 8+ tahun
- Pernah mengelola dan menyelesaikan transformasi end-to-end di perusahaan Fortune 1000
- Memiliki pengetahuan mendalam tentang platform Atlassian dan teknologi terkait
- Mampu bekerja dengan berbagai tim bisnis dan memimpin transformasi bisnis
- Mampu merancang arsitektur teknis yang kompleks dan memastikan adopsi yang sukses
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from The Muse
Original description from The Muse
Working at Atlassian Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. About the Role The Forward Deployed Architect (FDA) is a trusted transformation architect who combines enterprise-grade technical design with consulting-grade business acumen to shape how strategic customers adopt Atlassian as their operating system for work. This is not a traditional Solutions Engineer role, nor a hands-on-keyboard engineering role. The FDA is the architect in the room the person who turns a CIO's ambiguous "modernize how we work" into a credible, phased, AI-native architecture and the business transformation plan that makes it stick across HR, Finance, Marketing, PMO, Operations, and Engineering. You will be embedded with 13 strategic accounts at a time , typically for 39 months each, owning both the technical truth and the business transformation narrative end-to-end. This role will report into the Head of Solution Architects and will require up to 50% travel. Business Transformation & Expansion Design the customer's System of Work across functions using Jira, Confluence, Rovo, and the broader Atlassian platform. Lead process and workflow transformation from current state to future state, including operating model design, Center of Excellence structures, RACI, governance, and platform team design. Expand Atlassian beyond the development buyer into HR, Finance, Marketing, PMO, Operations, and other business teams through cross-functional workflow design. Drive AI adoption for knowledge workers through practical, workflow-based use cases embedded into daily work. Support adoption through change management, enablement, and success metrics. Own and evolve the System of Work blueprint based on outcomes, feedback, and usage data. Architecture & Technical Design Own the target-state architecture for strategic enterprise customers across the Atlassian System of Work Plans, Goals, Work, Knowledge, Code, and AI (Rovo, Teamwork Graph, Atlassian Intelligence). Design across the full stack: multi-tenant SaaS, identity & SSO (SAML/OIDC/SCIM), data residency, integration patterns (REST/GraphQL/event-driven), Forge & Connect app strategy, Marketplace ecosystem, and migration paths (Server/DC → Cloud, Cloud-to-Cloud). Co-design AI-native workflows Rovo agents, knowledge grounding, Teamwork Graph enrichment, AI governance, and human-in-the-loop patterns. Ship durable artifacts reference architectures, ADRs, Forge prototypes, Terraform/IaC modules, Compass scorecards, automation rule libraries that survive past the engagement. Orchestration & Influence Lead executive discovery with CIOs, CTOs, VPs of Engineering, and Heads of Platform translating business outcomes into capability roadmaps and phased delivery plans. Orchestrate execution across SE, SA, TAS/FDE, Professional Services, Partners, and customer stakeholders. Close the loop with Product capture patterns from the field and convert them into prioritized, well-articulated product and platform requirements. Mentor and uplevel Senior Solutions Engineers, Professional Services Architects, and Partner architects. Represent Atlassian externally through conference talks, reference architecture publications, and Developer Community contributions. In The United States , we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A : $180,000 - $235,000 Zone B : $162,000 - $211,500 Zone C : $149,400 - $195,050 Required 8+ years in customer-facing technical, advisory, consulting, or transformation roles. A track record of owning and delivering end-to-end transformations at Fortune 1000, large regulated, or public sector customers not only scoping them. Executive presence and exceptional written communication; able to produce a memo, ADR,
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