Senior Customer Success Manager, Enterprise (APAC)
Drive enterprise customer success in APAC through strategic account management
As a Senior Customer Success Manager for Enterprise in APAC, you will manage and grow relationships with large enterprise customers across the region. Your focus will be on ensuring customer adoption, retention, and expansion of Similarweb's digital intelligence solutions. You will work closely with internal teams to deliver value and support strategic initiatives that align with customer business goals.
Why This Role?
Work alongside global teams at a publicly traded company serving clients like Google and Adidas
Key Responsibilities
- Manage enterprise customer relationships across APAC to drive retention and expansion
- Ensure successful onboarding and adoption of Similarweb's digital intelligence solutions
- Collaborate with sales, product, and support teams to address customer needs
- Identify upsell and cross-sell opportunities within existing enterprise accounts
- Track customer health metrics and develop success plans for key accounts
- Serve as the primary point of contact for strategic enterprise clients in the region
Requirements
- Proven experience in customer success or account management
- Background working with enterprise-level clients
- Experience in the APAC region or managing APAC accounts
- Strong communication and stakeholder management skills
- Ability to work cross-functionally with internal teams in a global environment
- Experience with SaaS or technology solutions
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from AdzunaShow more
Original description from Adzuna
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower thousands of customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright…
Salary Context
Similar Engineering roles on LokerDollar pay around $224.9k/yr (range $41k–1000k/yr, n=628 active listings).
Not an application form — This link goes to a listing page, not the employer's application form.
This listing is sourced from Adzuna, with the company profile and full details on this page. The one thing we can't auto-confirm is whether this specific apply link opens cleanly — it usually does, so go ahead and try it. Check back later if it doesn't load.
Frequently asked questions
- Is Senior Customer Success Manager, Enterprise (APAC) at Similarweb a remote job?
- Yes, this is a regional remote role (Asia-Pacific). Check the listing for location requirements.
- What type of employment is Senior Customer Success Manager, Enterprise (APAC) at Similarweb?
- This is a full time position.
- How do I apply?
- Click the "Apply" button on this page to go to the official application at Similarweb.
Explore related
Market data & reports
Salary & skill-demand research built from our own listings data.
- Indonesia IT Jobs vs Global Remote (2026)Primary analysis of 2,049 listings: methodology, classification rules, downloadable datasets.
- AI-Skill Demand: Indonesia vs Global Remote (2026)10,000+ postings, taxonomy-first classifier, Wilson CIs, pre-registered before analysis.
- Remote ≠ Remote: The Skills That Open Global Work to Indonesians (2026)12,891 remote listings: the highest-paid coding skills are the most geo-locked for Indonesia-based applicants. CC BY 4.0 aggregate dataset.
- The Compliance Layer of the AI Hiring Stack (2026)6,349 remote listings: 77.2% never state who may apply. Methodology and a CC BY 4.0 aggregate dataset.
- Indonesia Hiring Report: Tech vs Non-TechJob demand by field from aggregate open-job counts — never individual listings.
- Indonesia Salary BenchmarkAggregate salary ranges across roles, with open methodology and dataset.
- Indonesian Remote Work Salary & Demand IndexHow much of the global remote job corpus is open to Indonesia, and what it pays (USD) by role.
- Indonesia Quarterly Labor Market ReportLayoffs, funding, salaries & skills per quarter — open aggregates.
- Remote Market Reports by RoleAuto-generated per role family — skills, seniority, companies, salary.
- Global Remote Salary BenchmarkAnnual salary by role & currency, plus the share of listings open worldwide.
From the blog
- Remote Work Salaries: Fact vs. Hype in 2026Viral claims of high-paying remote roles for entry-level workers are everywhere. We cut through the noise to see what's actually realistic for remote careers.
- SaaS Affiliate Program: Break-Even MathRun the numbers before paying partners. A break-even model for SaaS affiliate programs, with a worked example, decision rules, and when Reditus fits.
- Common Mistakes When Applying for RemoteStop getting your applications rejected. Here are the 7 common mistakes remote professionals make when applying for global, USD-paying roles.