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Senior Customer Success Manager

Drive customer success for GraphQL API orchestration solutions

As a Senior Customer Success Manager at Apollo GraphQL, you will deliver exceptional customer experiences in a fast-paced, collaborative environment. You will work with customers using Apollo's open-source tools and commercial services to ensure they innovate faster and deliver seamless experiences with lower risk. Your role focuses on driving customer success for GraphQL API orchestration solutions to empower organizations in application deve...

Why This Role?

Work on revolutionizing GraphQL API orchestration to make application development easier and more accessible

Key Responsibilities

  • Deliver exceptional customer experiences for Apollo GraphQL customers
  • Collaborate with customers using open-source tools and commercial services
  • Support customers in innovating faster and delivering seamless experiences with lower risk
  • Contribute to making application development easier, better, and more accessible

Requirements

  • Passion for delivering exceptional customer experiences
  • Ability to thrive in a fast-paced, collaborative environment
  • Motivated and dynamic individual mindset

Required Skills

customer-successcommunicationopen-sourceapi-managementcustomer successrelationship managementproblem solvingcollaboration

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →

Keywords

Customer Success ManagerGraphQL APIApollo GraphQLcustomer experiencetechnical supportSaaS
View Original Description from NoDesk

Original description from NoDesk

At Apollo GraphQL, we’re revolutionizing GraphQL API orchestration, empowering organizations to innovate faster and rapidly deliver seamless experiences with lower risk. Our mission is to make application development easier, better, and accessible to more people. We build open-source tools and commercial services used by many thousands of developers in production. Apollo is seeking a motivated and dynamic individual to join our Customer Success team as a Senior Customer Success Manager. If you’re passionate about delivering exceptional customer experiences and thrive in a fast-paced, collaborative environment, we want you on our team.

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Source
NoDesk
Job Type
full time
Location
Remote · Open worldwide
Category
Seniority
senior
Posted
Jul 7, 2026

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