Remote Customer Support Associate

We are seeking a Remote Client Support Specialist to join our growing team. This is a fully remote position focused on helping clients, providing exceptional customer service, and supporting daily administrative operations. Responsibilities include: Communicating with clients by phone, email, and text Assisting customers with questions and service requests Scheduling appointments and maintaining calendars Updating client records and documenting interactions Following up with clients to ensure a positive experience Managing and organizing information within company systems Providing professional and friendly customer support Working independently while meeting established performance expectations Collaborating with team members to ensure smooth operations