Remote Customer Service Representative

Salt Lake City, Utah (United States) 1099 OPPORTUNITY - NO TAXES Financial Services - Debit Card Services Training: 8/03/26 - 9/09/26 9AM - 3PM EST Training Pay - $7.00/hour Production Pay - $13.50/hour WHAT YOU WILL DO: Provide support for existing and prospective clients via inbound telephone calls. Resolve concerns on retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions. Identify cross-sell opportunities and make referrals as appropriate. Provide accurate, confidential client service through bankcards, business online banking, or general servicing knowledge. QUALIFICATIONS: - 18+ - Background check/Drug screening - $30 (good for 3 years) - Class Deposit - $50 (refunded after attending 1st day of class) - Minimum 6 months customer service experience preferred - Call center experience preferred but not required - Strong communication and problem-solving skills - Ability to multitask and work independently - Serviceable, professional, and detail-oriented - Ability to successfully complete required training TECHNICAL REQUIREMENTS Windows 11 Computer Dual Monitors Hard-Wired Internet (Ethernet) USB Headset Webcam for Training Quiet, Distraction-Free Workplace NOT AVAILABLE IN THE FOLLOWING STATES: WA, OR, CA, NV, NM, CO, MN, WI, IL, IN, MI, PA, MO, CT, MA, VT, NJ, MD, HI, NY