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Remote Bilingual Customer Experience Specialist (English / French)

Provide bilingual customer support across channels to build meaningful relationships

As a Bilingual Customer Experience Specialist, you will be the first point of contact for Neo's customers, providing top-notch support across various channels. Your role involves building meaningful relationships with customers while working remotely with a flexible schedule. You will work a minimum of 25 hours per week between Monday and Sunday, 7:00 AM to 8:00 PM Mountain Standard Time, with paid training provided.

Why This Role?

Paid training and the ability to set your own flexible schedule between 7:00 AM and 8:00 PM MST

Key Responsibilities

  • Serve as the first point of contact for customer inquiries via multiple channels
  • Provide bilingual support in English and French to resolve customer issues
  • Build and maintain meaningful relationships with customers through consistent service
  • Meet performance objectives and productivity targets while adapting to changing needs
  • Collaborate with the team to deliver exceptional service aligned with company values

Requirements

  • 1+ year of customer-facing experience
  • Fluency in both English and French
  • Strong problem-solving skills
  • Ability to learn and adapt to new technologies
  • Comfortable with change and eager to grow with the company

Required Skills

communicationproblem solvingcustomer servicebilingual supportadaptability
View Original Description from Jobg8 (United States)

Original description from Jobg8 (United States)

Missouri (United States) Bilingual Customer Experience Specialist Earn $5 per hour Must be fluent in English and French Join our Customer Experience team as a Service Provider, where you'll be the first point of contact for Neo's customers. Your role involves providing top-notch support across various channels and building meaningful relationships with our customers. You'll be: Earn $5 per hour Work from the comfort of your home Work a minimum of 25 hours per week (you can easily schedule yourself for more hours if you want) Set your own flexible schedule between Monday to Sunday 7:00 AM 8:00 PM (Mountain Standard Time) Training is paid Experience & Skills Requirements: At Neo, we value collaboration, accountability, and integrity. These core attributes shape our company culture and guide us in delivering exceptional service to our customers. Join a community that's committed to excellence and making a real difference in people's lives. 1+ year of customer-facing experience Strong problem-solving skills and a passion for innovation Eagerness to learn and adapt to new technologies Ability to meet performance objectives and productivity targets Comfortable with change and excited about growth opportunities

Salary Context

Similar Operations roles on LokerDollar pay around $107.5k/yr (range $3.7k–500k/yr, n=179 active listings).

Hiring at Neo Financial

Neo Financial has 2 other active roles on LokerDollar and has been hiring here since Aug 29, 2026 — across Operations.

View all Neo Financial openings →

This listing is sourced from Jobg8 (United States), with the company profile and full details on this page. The one thing we can't auto-confirm is whether this specific apply link opens cleanly — it usually does, so go ahead and try it. Check back later if it doesn't load.

Openness not stated by employer — check the listing

Job Type
full time
Location
Remote · US Mountain hours
Category
Seniority
entry
PostedNewNew & verified
Aug 29, 2026

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Frequently asked questions

Is Remote Bilingual Customer Experience Specialist (English / French) at Neo Financial a remote job?
Yes, this is a regional remote role (Remote). Check the listing for location requirements.
What type of employment is Remote Bilingual Customer Experience Specialist (English / French) at Neo Financial?
This is a full time position.
How do I apply?
Click the "Apply" button on this page to go to the official application at Neo Financial.

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