National Vice President, Club Operations

Job Description Summary The National Vice President of Club Operations & Business Development is a senior executive responsible for building, scaling, and operating a next-generation hospitality-driven club ecosystem within a residential platform. Reporting to the National Resort Lifestyle Brand President, this role leads multi-club operations, membership strategy, and national partnerships to deliver premium member experiences and strong financial performance across a portfolio of luxury resort-style communities. The ideal candidate will be based in Florida or Arizona, thrive in a remote work environment, and be comfortable traveling up to 50% of the time. Job Details Key Responsibilities Strategic Leadership & Operating Model • Translate brand vision into scalable operating models integrating hospitality, wellness, and residential living • Build a holistic membership ecosystem that drives engagement, loyalty, and lifetime value • Establish consistent operating standards, KPIs, and performance metrics across all clubs • Leverage data and insights to continuously optimize the member journey and experience • Operationalize wellness, longevity, and lifestyle programming at scale Club Operations & Portfolio Leadership • Lead operations across a national portfolio with full P&L accountability • Ensure brand consistency, service excellence, and operational scalability • Oversee key partnerships (including Troon), ensuring performance, alignment, and accountability • Integrate core club components: wellness, spa, fitness, golf, court sports, F&B, and programming • Direct amenity lifecycle execution-from development through stabilization • Drive member communications, engagement, and satisfaction through data-driven strategies Membership Strategy & Experience • Develop and execute national acquisition, retention, and engagement strategies • Design membership value propositions aligned to HOA and homeowner ROI • Increase utilization, satisfaction, and lifetime member value through innovative service design Business Development & Partnerships • Source and manage strategic national/global partnerships • Expand offerings across wellness, fitness, medical integration, retail, and lifestyle services • Develop new revenue streams through partnerships and experiential programming Financial & Operational Excellence • Lead budgeting, forecasting, and financial reporting across all locations • Optimize revenue, cost control, and total member spend • Communicate performance, risks, and ROI to executive leadership and HOA boards • Establish and maintain brand standards and operational playbooks Food, Beverage & Lifestyle • Develop destination dining concepts that drive engagement and revenue • Integrate F&B into overall lifestyle and member experience strategy • Deliver differentiated, brand-aligned programming and experiences Governance & Stakeholder Management • Serve as a strategic advisor to HOA Boards • Balance member expectations with governance priorities • Demonstrate measurable value creation and long-term alignment Leadership & Team Development • Lead and align cross-functional teams across operations, wellness, golf, F&B, and membership • Build high-performing teams with strong accountability and collaboration • Develop leadership bench strength and future talent pipelines • Drive execution through clear priorities and integrated team performance Qualifications & Experience Required • 15+ years of leadership in luxury hospitality, resort, or private club operations • Multi-site operational leadership with full P&L responsibility • Expertise in membership-based models and experience strategy • Strong financial acumen and data-driven decision-making • Proven success building and managing strategic partnerships • Executive presence with strong communication and stakeholder alignment skills Preferred • CMAA designation • Experience with premier resort or private clubs (national or global) • Background in wellness, longevity, or medical-int