Manager, SMB Sales

Headquarters: Fully remote URL: https://www.testgorilla.com/ We’re looking for a hands-on Sales Manager to lead a dynamic team of 6–8 SMB Account Executives, who own the full sales cycle from the initial outreach to close. You’ll own the SMB number, build a high-performance culture where the best sellers thrive. This is a true player-coach role : the antithesis of a hands-off, dashboard-only manager job! You’ll be on calls with your team every day, jumping in to help them close, modelling the behaviours and standards you expect, and turning every deal into a coaching moment. When a deal is stuck, you get on the call. When a rep is struggling with a stage, you show them how it's done. You don't wait for things to go wrong - you're out ahead of it, making your team and the company better. You'll use Gong and HubSpot deeply to inspect pipeline, coach reps, and continuously raise the bar. If you love being in the trenches with reps, getting on live calls, and showing people exactly how to close, this role is the one for you. Responsibilities Lead a global team of 6-8 SMB Account Executives, owning their ramp, performance, career growth, and creating a team culture people want to be part of and recommend to others. Carry the team SMB quota, owning forecasting, pipeline health, and weekly, monthly, and quarterly results, using HubSpot deeply for pipeline inspection, sequence performance, and reporting. Run high-impact 1:1s, deal reviews, and pipeline reviews focused on specific behaviors, using Gong daily to identify coaching opportunities, codify what great looks like, and accelerate ramp. Be on a high-volume of live sales calls every week, joining discoveries, demos, and negotiations to support reps, model best practices, and step in to close when it matters. Think and deliver in an AI-first way, using tools like Claude and n8n to reduce admin, improve rep performance, and help the team adopt AI effectively. Build, maintain, and continuously improve the SMB sales playbook, including discovery frameworks, demo structure, objection handling, and closing motions. Partner with VP Sales, Marketing, GTM Operations, and Customer Success to drive consistent SMB pipeline and customer outcomes, train the team, and surface front-line insights back to Product and Leadership. What you’ll bring We're looking for someone who: Is passionate about TestGorilla's mission to help one billion people find their dream jobs. Has strong written and verbal communication skills in English. Thrives in a non-corporate, async-first, remote environment. Has experience managing SMB SaaS sales teams with a clear track record of hitting and exceeding quota, and a background as a top-performing closer before moving into management. Is a genuine player-coach: you actively want to be on live calls, jump into deals, and demonstrate how to close. Operates in a high-accountability environment: holding high standards for themselves and their team. Has deep, hands-on proficiency with Gong and HubSpot, including pipeline management, forecasting, deal stage discipline, call coaching, and reporting. Has strong coaching skills and a repeatable framework for developing reps with radical candor, plus experience hiring and ramping SMB closers in a high-velocity environment. Is very comfortable using AI tools, including Claude and n8n, and keen to help the team adopt them effectively. While we hire for skills over specific years of experience, we would generally expect that someone with the above skills has 3-5 years of Sales management experience. This is not a first-time manager role! We seek diversity and encourage applications from everyone. Studies show that women and underrepresented groups can be hesitant to apply unless they meet every requirement. If you're interested in this role but your experience doesn't perfectly match the description, please still apply. Bonus skills While this isn’t a requirement, we’d be very interested to hear from you if you have experience: Se