M02 - Solution Architect (ServiceNow)
Design and lead ServiceNow migration from legacy platforms to enterprise solutions
Lead the design, implementation, and optimisation of ServiceNow solutions across the enterprise. Conduct feasibility studies and design migration strategies from legacy systems like SharePoint and Nintex K2 to ServiceNow. Oversee implementation of Performance Monitoring, Predictive Analytics, and AI capabilities including NowAssist and Agentic AI. Provide enterprise architecture guidance and optimise access control and licensing.
Why This Role?
Shape enterprise platform architecture enabling automation, AI adoption, and workflow modernisation
Key Responsibilities
- Conduct feasibility studies for ServiceNow implementation opportunities
- Design and lead migration strategies from legacy platforms such as SharePoint and Nintex K2
- Design and oversee implementation of ServiceNow Performance Monitoring and Predictive Analytics
- Design and oversee implementation of ServiceNow AI capabilities including NowAssist and Agentic AI
- Provide enterprise-wide architecture guidance for ServiceNow implementations
- Review and simplify complex ServiceNow access control structures
Requirements
- Deep technical expertise in ServiceNow platform capabilities
- Enterprise architecture and system integration experience
- Experience with migration from legacy platforms like SharePoint, Nintex K2
- Knowledge of ServiceNow AI capabilities including NowAssist and Agentic AI
- Experience with AI adoption strategies and integration with SaaS platforms
- Background in access control and licensing optimisation
Required Skills
View Excerpt — Full Description at Manatal Career PagesShow more
Read the full description at Manatal Career Pages
Position Overview We are seeking an experienced Solution Architect (ServiceNow) to lead the design, implementation, and optimisation of ServiceNow solutions across the enterprise.…
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