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IT Support Engineer II, Ops Tech Solutions (OTS)

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Build and maintain IT infrastructure for Amazon's global operations

Provide nonstop global IT support to Amazon Operations, ensuring speed, accuracy, and exceptional service. Work with diverse teams to overcome technical challenges and maintain the company's operational efficiency.

Why This Role?

Directly contribute to Amazon's global operations and foster innovative solutions

Key Responsibilities

  • Maintain and troubleshoot IT infrastructure to ensure seamless operations
  • Collaborate with teams to develop and implement solutions to technical hurdles
  • Ensure the company's operational efficiency and service quality

Requirements

  • Experience with IT support and infrastructure maintenance
  • Ability to work in a fast-paced, global environment
  • Strong problem-solving and teamwork skills

Required Skills

it supportnetworkingsystem administrationtroubleshootingcollaborationInfrastructure MaintenanceProblem-SolvingTeamwork

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →
View Original Description from Adzuna

Original description from Adzuna

Job Description About Operations Technology Solutions (OTS) Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face…

Source
Adzuna
Salary
Job Type
full time
Location
Remote · Open worldwide
Category
Seniority
mid
Posted
Jun 21, 2026

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