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IT Support Engineer I, OTS

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Troubleshoot IT issues for Amazon's global operations

Provide nonstop global IT support to Amazon Operations, ensuring speed, accuracy, and exceptional service. Work with self-motivated teams to foster solutions to IT hurdles faced by Amazon's operations.

Why This Role?

Directly contribute to Amazon's global operations and foster innovative solutions

Key Responsibilities

  • Troubleshoot and resolve IT issues for Amazon's global operations
  • Provide exceptional service and support to Amazon's operations team
  • Work with self-motivated teams to foster solutions to IT hurdles

Required Skills

it supportremote workproblem solvingteam collaborationTroubleshooting

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →
View Original Description from Adzuna

Original description from Adzuna

Job Description About OTS Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for …

Source
Adzuna
Salary
Job Type
full time
Location
Remote · Open worldwide
Category
Seniority
entry
Posted
Jun 21, 2026

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