Infraestructure Specialist
Solve complex infrastructure issues across servers, networks, and cloud environments
Step into the engine room of enterprise technology, diagnosing and solving complex infrastructure issues across servers, networks, and cloud environments. You'll design seamless integrations, automate processes, and ensure systems run reliably at every level. Collaborate with cross-functional teams to deliver end-to-end infrastructure solutions that make a real impact on customer systems.
Why This Role?
Directly impact mission-critical technology systems that drive advantage for leading businesses
Key Responsibilities
- Diagnose complex issues across servers, networks, cloud environments, and systems to identify root causes
- Recommend solutions that balance technical feasibility, timelines, and customer priorities
- Test, refine, and automate processes to improve reliability, efficiency, and repeatability
- Plan end-to-end infrastructure solutions across platforms and technologies
- Integrate systems in hybrid cloud and on-prem environments to ensure seamless operation
- Document architectures and procedures for hand-offs, knowledge sharing, and operational continuity
Requirements
- Expertise in networks, endpoints, and mainframes
- Knack for logical problem-solving
- Clear documentation skills
- Experience with hybrid cloud and on-prem environments
- Ability to collaborate with cross-functional teams
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
Keywords
View Original Description from The Muse
Original description from The Muse
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Your role Step into the engine room of enterprise technology, where every decision you make can shape how a customer's systems perform today - and scale for tomorrow. You'll dive deep into complex infrastructure environments, solving challenging technical problems, designing seamless integrations and ensuring systems run reliably at every level. Your expertise across networks, endpoints and mainframes, paired with a knack for logical problem-solving and clear documentation, will guide projects from concept to execution. Your solutions will make a real impact that customers notice and remember. In this role, you'll balance hands-on delivery with long-term strategic planning. From analyzing issues and testing solutions to automating processes and integrating across platforms, your work will touch every layer of IT infrastructure. You'll collaborate with Architects, Technicians and Project Managers, gaining broad exposure and continuous opportunities to grow your skills and influence. What you will do Analyze and Solve • Diagnose complex issues across servers, networks, cloud environments and systems to identify root causes • Recommend solutions that balance technical feasibility, timelines and customer priorities • Test, refine and automate processes to improve reliability, efficiency and repeatability • Assess risks proactively and implement strategies to prevent disruptions Design and Integrate • Plan end-to-end infrastructure solutions across platforms and technologies • Integrate systems in hybrid cloud and on-prem environments to ensure seamless operation • Automate workflows and processes to streamline delivery and reduce errors • Document architectures and procedures for hand-offs, knowledge sharing and operational continuity Collaborate and Deliver • Coordinate cross-functional teams including Architects, Project Managers and Technicians • Drive project delivery from initiation to completion with attention to quality and timelines • Communicate technical solutions clearly to customers and stakeholders • Build customer confidence by delivering tangible, high-impact results Grow and Advance • Expand technical expertise across cloud platforms, enterprise IT systems and emerging technologies • Earn certifications and qualifications while applying them on real projects • Pursue career paths toward Architect or Distinguished Engineer roles Who You Are Required skills and experience • Deep expertise within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) • Enterprise IT application experience • Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain • In-depth knowledge of Windows and Linux Operating System Preferred skills and experience • Familiar with a variety of IT concepts, practices, and procedures • Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models • Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems • Analytical and problem-solving skills with high attention to detail Being You The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We f