Is Inbound & Outbound Caller at STERRY a remote job?

Yes. Inbound & Outbound Caller at STERRY is a fully remote role open to candidates worldwide.

Click the "Apply" button on this page to go to the official application at STERRY.

Inbound & Outbound Caller

Handle inbound and outbound calls to resolve customer service issues

Manage inbound and outbound customer calls related to orders and services. Ensure every interaction reflects the company's commitment to quality. Collaborate with sales and retail teams by providing clear and thorough documentation of customer interactions. Meet or exceed established customer service performance metrics, including response times and resolution rates.

Why This Role?

Direct contribution to customer satisfaction and service quality metrics

Key Responsibilities

Handle inbound customer calls regarding orders and service concerns
Make outbound calls to follow up on customer inquiries or issues
Document all customer interactions clearly and thoroughly for team reference
Ensure each interaction aligns with the company's quality service commitment
Meet or exceed performance metrics such as response time and resolution rate

Requirements

Strong verbal communication skills
Ability to document customer interactions accurately
Experience handling both inbound and outbound calls
Commitment to maintaining high service quality standards
Familiarity with order- and service-related customer concerns

Required Skills

customer-servicecommunicationdocumentationcustomer servicecall handlingproblem solving

Indonesia Context

Working Hours Overlap:: Flexible — work your own hours

See remote (USD) vs local pay →

View Original Description from Careerjet

Original description from Careerjet

with order- and service -related concerns, and ensure every customer interaction reflects our commitment to quality... & Retail teams) with clear and thorough documentation. Meet or exceed customer service performance metrics, including response

Salary Context

Similar Operations roles on LokerDollar pay around $112.5k/yr (range $2.9k–436.8k/yr, n=221 active listings).

This listing is sourced from Careerjet, with the company profile and full details on this page. The one thing we can't auto-confirm is whether this specific apply link opens cleanly — it usually does, so go ahead and try it. Check back later if it doesn't load.

Openness not stated by employer — check the listing

Company

STERRY

Source

Careerjet

Job Type

full time

Location

Remote · Open worldwide

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Frequently asked questions

Is Inbound & Outbound Caller at STERRY a remote job?: Yes. Inbound & Outbound Caller at STERRY is a fully remote role open to candidates worldwide.
What type of employment is Inbound & Outbound Caller at STERRY?: This is a full time position.
How do I apply?: Click the "Apply" button on this page to go to the official application at STERRY.