Is Head of Customer Service at STERRY a remote job?

Yes, this is a regional remote role (Remote). Check the listing for location requirements.

Click the "Apply" button on this page to go to the official application at STERRY.

Head of Customer Service

Lead customer service operations to drive satisfaction and retention

As Head of Customer Service at STERRY, you will lead and manage the customer service team to ensure high satisfaction and retention. You will oversee daily operations, implement service improvements, and align support strategies with business goals. This role supports a dynamic growth marketing agency focused on crowdfunding and e-commerce success.

Why This Role?

Join a dynamic growth marketing agency where precision meets creativity

Key Responsibilities

Lead and manage the customer service team
Oversee daily customer service operations
Implement service improvements to enhance satisfaction
Align support strategies with company growth goals
Monitor and report on customer service performance metrics

Requirements

Proven experience in customer service management
Strong leadership and team coordination skills
Experience in improving customer satisfaction and retention
Familiarity with e-commerce or growth marketing environments
Ability to implement and track service performance metrics

Required Skills

customer-serviceteam-managementcommunicationstrategy-developmentcustomer serviceteam leadershipoperations managementstrategic planningperformance analysis

View Original Description from Jooble

Original description from Jooble

...Head of Customer Service Location : Remote Job Type: Full-time Join a dynamic growth marketing agency where precision meets creativity At STERRY, we're not your average marketing agency—we're the rocket fuel behind crowdfunding and e-commerce success. Since...

Salary Context

Similar Marketing roles on LokerDollar pay around $180k/yr (range $13k–500k/yr, n=359 active listings).

This listing is sourced from Jooble, with the company profile and full details on this page. The one thing we can't auto-confirm is whether this specific apply link opens cleanly — it usually does, so go ahead and try it. Check back later if it doesn't load.

Openness not stated by employer — check the listing

Company

STERRY

Source

Jooble

Job Type

full time

Location

Remote · Asia-Pacific

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Frequently asked questions

Is Head of Customer Service at STERRY a remote job?: Yes, this is a regional remote role (Remote). Check the listing for location requirements.
What type of employment is Head of Customer Service at STERRY?: This is a full time position.
How do I apply?: Click the "Apply" button on this page to go to the official application at STERRY.