Genesys Architect
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Design and deliver Genesys-based customer experience solutions for global clients
As a Technical Architect at TELUS Digital, you will design and deliver transformative customer experiences using Genesys technology. You will work with a global team across North America, South America, Central America, Europe, and APAC to provide end-to-end digital product consultancy services. Your role involves applying agile thinking and cutting-edge technology to solve complex client challenges in telecommunications and digital experience.
Why This Role?
Work with a global team across North America, South America, Central America, Europe, and APAC on transformative customer experience proj...
Key Responsibilities
- Design Genesys-based customer experience solutions for enterprise clients
- Deliver transformative digital experiences using cutting-edge technology
- Collaborate with global teams across multiple regions including APAC and Europe
- Apply agile thinking to solve complex client challenges in telecommunications
- Provide end-to-end digital product consultancy services from design to delivery
Requirements
- Expertise in Genesys platform architecture and implementation
- Experience designing customer experience solutions for telecommunications
- Background in digital product consultancy or technology consulting
- Proficiency with agile methodologies and end-to-end delivery
- Ability to work with global teams across North America, South America, Central America, Europe, and APAC
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from Adzuna
Original description from Adzuna
Technical Architect – Genesys Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-e…
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