Enterprise Transformation Manager / Senior Manager

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for an Enterprise Transformation Manager or Senior Manager to join our team at Lightspeed. This role will serve as a key member of Lightspeed’s Transformation Management Office (TMO) and report to Lightspeed’s VP of Enterprise Transformation, driving the weekly drumbeat of execution across multiple high-priority transformation workstreams. Lightspeed is currently undergoing a multi-year transformation focused on strengthening core growth engines and driving operational efficiency across the business. In this role, you will help bring strategy to life by translating priorities into action, removing roadblocks, and ensuring initiatives deliver measurable impact. The ideal candidate combines strong strategic thinking with a bias toward execution and experience navigating complex, cross-functional environments. **we are looking to bring someone on at either the Manager or Senior Manager level. Your specific title and total rewards package will be tailored based on your unique background, expertise, and how you show up during the interview process. What you'll be doing: - Drive high-priority transformation initiatives from concept through execution, ensuring accountability and delivery of measurable outcomes - Translate strategic priorities into actionable plans, bringing strategy to life through clear execution plans, ownership, and outcomes - Act as the drumbeat behind execution across transformation workstreams, maintaining momentum and ensuring consistent progress week over week - Partner closely with the broader transformation team, workstream leads and initiative owners, and other cross-functional teams to align priorities, drive accountability, and unblock critical issues - Proactively identify risks, dependencies, and roadblocks, and take action to resolve them and keep initiatives on track - Track progress against key milestones and value targets, ensuring initiatives deliver measurable financial and operational impact - If joining at the Senior Manager level, you’ll take the lead on our most intricate, high-stakes workstreams with significant independence, while also mentoring the TMO team and acting as a key partner to senior leadership What you need to bring: - Strong structured problem-solving skills, with the ability to connect strategy to execution and drive outcomes - Demonstrated experience leading complex, cross-functional initiatives in fast-paced, matrixed environments - Proven ability to operate with a bias toward action and act as a driver of execution, not just a coordinator - Strong stakeholder management skills, with the ability to influence senior executives and drive cross-functional alignment without direct authority - Excellent communication skills, including experience synthesizing insights and supporting executive-level decision-making - Strong business acumen, with the ability to connect initiative progress to broader strategic priorities - As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position Even better if you have, but not necessary: - Experience working on or within large-scale transformation programs or enterprise-wide initiatives - Experience in SaaS, fintech, or other high-growth, technology-driven environments - For the Manager level: 2–4 years of experience in consulting, strategy, business operations, or a related field - For the Senior Manager level: 5+ years of experience in consulting, strategy, business operations, or a related field, with a proven track record of independently leading large-scale initiatives You’ll enjoy: - A flexible work environment that empowers you to do your best work - A culture that celebrates performance - The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard - Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled. - Flexible paid time off and remote work policies - Equity options, because this is your company too - Contributions to your pension plan. Your future matters - Training opportunities to grow your skills and career - Health and wellness credit so you feel your best - Time off to volunteer and give back to your community - Interest groups, employee led networks, social committees to sponsored sports teams - Computer purchase program to get your personal MacBook - Enhanced parental leave to support growing families Fuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities. As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WHERE TO FROM HERE? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. WHO WE ARE: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/.