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Engagement Manager

Drive customer success by managing end-to-end automation implementations

As an Engagement Manager at Automation Anywhere, you will lead customer engagements to deploy Agentic Process Automation solutions. You will manage the full lifecycle of automation projects, from discovery and design through implementation and optimization. Your work ensures customers achieve measurable value from the company's AI-powered automation platform.

Why This Role?

Work with the industry's first Process Reasoning Engine and specialized AI agents

Key Responsibilities

  • Manage end-to-end customer engagement lifecycle for automation projects
  • Lead process discovery and design sessions with client stakeholders
  • Coordinate implementation of RPA, document processing, and analytics solutions
  • Track project milestones and ensure delivery of enterprise-grade automation
  • Collaborate with technical teams to orchestrate end-to-end workflows
  • Monitor post-implementation performance and drive optimization recommendations

Requirements

  • Experience managing customer engagements or implementation projects
  • Knowledge of robotic process automation (RPA) or intelligent automation
  • Ability to lead process discovery and design workshops
  • Familiarity with document processing and analytics in automation contexts
  • Strong communication and stakeholder management skills
  • Experience working with enterprise-grade software platforms

Required Skills

customer servicecommunicationproblem solvingprocess automationproject managementprocess discoverystakeholder managementautomation implementationcustomer successworkflow orchestration

Keywords

Engagement ManagerAutomation AnywhereAgentic Process AutomationProcess Reasoning EngineRPA implementationcustomer successprocess discoveryworkflow orchestration
View Original Description from Adzuna

Original description from Adzuna

About Us: Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics-all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide …

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Source
Adzuna
Salary
Job Type
full time
Location
Remote · Open worldwide
Category
Seniority
mid
Posted
May 10, 2026

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