Director, FP&A - 11697

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? • Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. • Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. • Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a Director, FP&A at Coupa: Coupa is seeking a highly strategic and analytical Director of FP&A to lead financial planning and analysis for our global Value Services organization. Reporting directly to the VP of FP&A, this critical role will partner closely with the Chief Customer Officer (CCO) and their leadership team to provide insightful financial guidance, drive strategic decision-making, and optimize performance across the organization. In this role, you will support a massive, global operation encompassing the Customer Success, Professional Services, Education, Enablement, Support, and Services Operations teams. With a footprint of nearly 1,000 employees and over $120M in annual spend, you will thrive in a fast-paced environment, delivering high-quality, precise financial analysis under tight deadlines. You will act as a key financial steward and strategic partner, embracing the CCO leadership team's focus on innovation, AI transformation, fiscal responsibility, and a rigorous commitment to financial precision. What You'll Do: Strategic Business Partnering: Serve as the primary financial partner to the Chief Customer Officer and the Value Services leadership team, providing strategic insights and recommendations to support business growth, AI transformation initiatives, and strict financial targets. Team Leadership: Manage, mentor, and develop a high-performing team of 3 FP&A professionals (1 Senior Manager, 2 Analysts), fostering a culture of accuracy, accountability, and continuous development. Financial Planning & Analysis: Lead the annual budgeting, long-range planning, and monthly forecasting processes for the Customer Success, Professional Services, Education, Enablement, Support, and Services Operations teams ($120M+ annual spend). Drive forecasting, reporting, and analysis for top-line revenue metrics, including bookings, billings, and revenue across both one-time and recurring professional services. Performance Reporting & Analysis: Develop and maintain robust financial models and reporting to track key metrics, including headcount/capacity modeling, Professional Services and Managed Services (MS) margins, MS ARR, T&E, contractor spend, and weekly/monthly BvA (Budget vs. Actuals) scorecards. Ad-Hoc Analysis: Conduct complex ad-hoc financial analyses to support strategic initiatives, evaluate new programs, and inform critical business decisions. Executive & Board Reporting: Prepare high-quality presentations and financial summaries for executive leadership, ensuring clarity, accuracy, and adherence to tight deadlines. Process Improvement: Identify and implement opportunities to improve financial processes, systems, and reporting capabilities to enhance efficiency and accuracy within the Value Services finance function. Cross-Functional Collaboration: Collaborate closely with other FP&A teams, Accounting, Value Services Operations, and HR to ensure alignment and consistency in financial reporting and headcount