Delivery/Project Manager | GT

GT was founded in 2019 by a former executive from Apple, Nest, and Google - Andy Baynes https://www.linkedin.com/in/andybaynes/ . GT's mission is to connect the world's best talent with product careers offered by high-growth companies in UK, USA, Canada, Germany and the Netherlands. Our engineers have worked on products with McLaren, Universal Studios, Jaguar Land Rover, Reevoo, SmartXpo, Rio ESG, Eagle Genomics - to name a few. Based in the UK, the US, Canada and Ukraine, GT offers both full remote and flexible (office & remote) opportunities. 🇺🇦 GT firmly stands with our friends and colleagues in Ukraine and with all the people of Ukraine. We don’t work with russia & belarus, we donate & volunteer on a regular basis. In 2023 GT was part of the TOP 100 companies that support Ukraine & Ukrainians. GT is looking for an experienced Delivery Manager to take end-to-end ownership of software delivery across several client engagements, including Dedicated Team, Staff Augmentation, and Fixed Price projects. ABOUT THE TEAM You will join GT’s Delivery team and report to the Head of Delivery. The Delivery team is responsible for ensuring that GT’s client engagements achieve their business and technical objectives while maintaining strong project health, team engagement, client satisfaction, and commercial performance. You will work closely with: - Client stakeholders, Product Owners, and senior decision-makers - Software engineers, QA specialists, designers, and other project team members - Recruitment, People, Finance, and Account Management teams - Business Analysts, architects, and technical leaders, depending on the engagement ABOUT THE ROLE As a Delivery Manager, you will own delivery across several medium-complexity client engagements. You will manage projects throughout their full lifecycle, from initial discovery and planning through execution, release, client acceptance, and closure. You will be accountable for keeping projects within the agreed scope, budget, timeline, resource, and quality expectations. The role goes beyond traditional project coordination. You will work directly with client stakeholders to clarify business needs, transform them into clear and testable requirements, and maintain the product backlog when no dedicated Business Analyst is available. You will also stay close to the client’s wider business context, identify risks and improvement opportunities, support pre-sales and estimation activities, and recognise areas where GT may be able to provide additional value. Hands-on Fixed Price delivery experience is an essential requirement for this role. You should have independently managed at least one Fixed Price engagement end to end, including scoping, estimation, change control, and margin accountability. RESPONSIBILITIES PROJECT DELIVERY - Own end-to-end delivery across the full project lifecycle, including defining and managing scope, budget, timeline, resources, risks, quality standards, and overall project outcomes. - Plan, structure, and execute projects using appropriate delivery methodologies; facilitate Agile ceremonies such as sprint planning, stand-ups, reviews, and retrospectives; and actively manage priorities, dependencies, risks, and change requests. - Monitor project performance through defined KPIs and metrics, manage budgets, forecasting, and invoicing processes, and ensure smooth releases, stakeholder alignment, and successful client acceptance of deliverables. REQUIREMENTS AND BUSINESS ANALYSIS - Gather and refine requirements in close collaboration with stakeholders, translating them into clear, structured, and testable formats; when no dedicated Business Analyst is assigned, map and document business processes using AS-IS and TO-BE models, BPMN, user journeys, or similar techniques. - Own and continuously prioritise the product backlog, ensuring alignment with business value, strategic goals, and delivery capacity. - Validate delivered functionality against defined requirements and maintain full traceability between requirements, scope, and outcomes. STAKEHOLDER MANAGEMENT AND ACCOUNT DEVELOPMENT - Build and manage strong client relationships, ensuring clear communication and expectation alignment. - Maintain high levels of client satisfaction by providing regular updates on project progress, risks, and key decisions. - Ensure clear understanding of business needs by collaborating closely with stakeholders and aligning expectations across all parties. - Identify growth opportunities and support pre-sales, estimation, and solution shaping activities. TEAM MANAGEMENT AND DEVELOPMENT - Build and lead high-performing, cross-functional teams aligned with project goals, timelines, and client expectations. - Monitor team engagement and morale, proactively identify and resolve conflicts, and support individual growth and professional development. - Coordinate staffing activities, including onboarding and offboarding, and collaborate with internal teams to ensure effective and timely resource allocation. - Foster a collaborative team environment by encouraging knowledge sharing, continuous improvement, and adherence to best practices. ESSENTIAL KNOWLEDGE, SKILLS AND EXPERIENCE - 4+ years of delivery management experience in the software development industry, including at least 2 years of hands-on experience leading cross-functional development teams in day-to-day project delivery. - Proven end-to-end ownership of at least one Fixed Price engagement, including scoping, estimation, execution, change control, and margin accountability. - Strong understanding of Agile, Scrum, and other delivery methodologies, with the ability to adapt processes to the needs of different projects, clients, and teams. - Hands-on experience gathering, documenting, refining, prioritising, and validating requirements directly with client stakeholders. - Practical understanding of business analysis techniques, including AS-IS and TO-BE modelling, gap analysis, BPMN, or user journeys. - Strong project delivery and financial management skills, including scheduling, budgeting, forecasting, invoicing, profitability, margin, scope, risk, dependency, quality, and change management. - Hands-on experience supporting pre-sales activities, including client discovery, requirements clarification, scoping, estimation, proposal preparation, and solution shaping. - Proven ability to manage stakeholders at multiple levels and communicate effectively with development teams, client stakeholders, and senior decision-makers. - Proficiency with common project and delivery management tools. - English at B2 level or above. NICE-TO-HAVE - Experience working in an outsourcing, consulting, or software services company. - Practical exposure to Dedicated Team and Staff Augmentation delivery models. - Experience in identifying account growth, upsell, or cross-sell opportunities. - Experience managing several client engagements simultaneously. - Scrum Master certification; PSM from Scrum.org http://Scrum.org is preferred. INTERVIEW STEPS 1. Interview with a GT Recruiter. 2. Competency-based interview with the Head of Delivery. 3. Final interview with GT leadership. 4. Reference Check 5. Offer WE GO BEYOND USUAL PERKS… BY WORKING WITH US, YOU WILL GET: - Health insurance - Wellbeing budget - Sport coverage - Learning budget - Monthly commute allowance for those who visit the office in Kyiv (Kooperativ) - 19 business days of paid vacation days per year - Paid sick leaves - All public holidays are paid days off - Maternity & paternity leave policy - Sabbatical policy