Customer Support Specialist I
Support public relations teams with Muck Rack's AI platform
Muck Rack's Customer Support Specialist will help public relations and communications professionals use the platform to build trust and demonstrate earned media value. The specialist will work with the leading SaaS platform for PR and communications. The goal is to enable organizations to tell their stories and generate positive media coverage.
Why This Role?
Contribute to a mission enabling organizations to build trust
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from NoDesk
Original description from NoDesk
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.
Salary Context
Similar Marketing roles on LokerDollar pay around $155.4k/yr (range $5k–315k/yr, n=230 active listings).
Frequently asked questions
- Is Customer Support Specialist I at Muck Rack a remote job?
- Yes. Customer Support Specialist I at Muck Rack is a fully remote role open to candidates worldwide.
- What type of employment is Customer Support Specialist I at Muck Rack?
- This is a full time position.
- How do I apply?
- Click the "Apply" button on this page to go to the official application at Muck Rack.
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