Customer Support Specialist APAC
Provide customer support for APAC users via email and chat
As a Customer Support Specialist APAC, you will handle inquiries from users across the APAC region through email and chat channels. Your role involves resolving issues, answering questions about TyrAds' loyalty and rewards platform, and ensuring timely and helpful responses. You will work fully remotely within the APAC timezone alignment to support a global user base.
Why This Role?
Work fully remote with focus on the APAC region
Key Responsibilities
- Handle customer inquiries via email and chat
- Resolve user issues related to the loyalty and rewards platform
- Provide timely and accurate responses to customer questions
- Support users across the APAC region in their local time zones
Requirements
- Ability to communicate effectively in English
- Experience in customer support or client-facing roles
- Familiarity with email and chat support systems
- Understanding of the APAC region and its user needs
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from Adzuna
Original description from Adzuna
Description Location: Fully remote APAC Region About us: TyrAds is a leading tech-driven loyalty and rewards platform that partners with businesses to create meaningful and rewarding experiences for their customers. With millions of users across our platforms, we specialize in innovative AdTech solutions powered by big data, machine learning, and deep learning technologies. Our systems process over 10,000 events per second, delivering real-time insights at scale. We build seamless user experien…
Salary Context
Similar Engineering roles on LokerDollar pay around $170k/yr (range $855–1000k/yr, n=859 active listings).
Frequently asked questions
- Is Customer Support Specialist APAC at TyrAds a remote job?
- Yes. Customer Support Specialist APAC at TyrAds is a fully remote role open to candidates worldwide.
- What type of employment is Customer Support Specialist APAC at TyrAds?
- This is a contract position.
- How do I apply?
- Click the "Apply" button on this page to go to the official application at TyrAds.
Explore related
Market data & reports
Salary & skill-demand research built from our own listings data.
- Indonesia IT Jobs vs Global Remote (2026)Primary analysis of 2,049 listings: methodology, classification rules, downloadable datasets.
- AI-Skill Demand: Indonesia vs Global Remote (2026)10,000+ postings, taxonomy-first classifier, Wilson CIs, pre-registered before analysis.
- Remote ≠ Remote: The Skills That Open Global Work to Indonesians (2026)12,891 remote listings: the highest-paid coding skills are the most geo-locked for Indonesia-based applicants. CC BY 4.0 aggregate dataset.
- Indonesia Hiring Report: Tech vs Non-TechJob demand by field from aggregate open-job counts — never individual listings.
- Indonesia Salary BenchmarkAggregate salary ranges across roles, with open methodology and dataset.
- Indonesian Remote Work Salary & Demand IndexHow much of the global remote job corpus is open to Indonesia, and what it pays (USD) by role.
- Indonesia Quarterly Labor Market ReportLayoffs, funding, salaries & skills per quarter — open aggregates.
- Remote Market Reports by RoleAuto-generated per role family — skills, seniority, companies, salary.
- Global Remote Salary BenchmarkAnnual salary by role & currency, plus the share of listings open worldwide.
From the blog
- Remote Work Realities: What You Earn in USDExplore remote job opportunities with USD salaries and understand the realities of pay, roles, and companies in 2026.
- Are You AI-Ready? Remote Jobs and Global PayIs the AI era passing you by? Explore the latest global remote job openings and learn how to benchmark your salary against international standards.
- Remote Jobs in Sept 2026: AI’s Impact & RealAI is shifting the remote work landscape. Which skills are actually in demand this September? Analyzing global trends and job market data.