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Customer Success Manager (Global Remote | SaaS)

Empower creators by enhancing their success and retention strategies

As a Customer Success Manager, you'll drive outcomes for creators and ensure they thrive on our platform. Your role will focus on building relationships and fostering a supportive community.

Why This Role?

Directly impact the success of over 15,000 creators worldwide

Required Skills

customer successretentioncommunicationproblem-solvingrelationship-buildingrelationship managementdata analysis

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours

Keywords

Customer Success ManagerSaaScreator supportretention strategiescommunity building
View Original Description from Adzuna

Original description from Adzuna

Empower creators. Champion their success. Scale impact. We’re Passion.io - and we’re on a mission to make the world more confident and passionate. Our app-building platform helps 1 5,000 Creators share their brilliance with over200,000 users (and counting!) worldwide. We're now looking for a Customer Success Manager who’s obsessed with outcomes, retention, and making creators feel like they’ve found their people. But… This isn’t your average CSM role. You won’t just be responding to tickets or…

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Open to Indonesia
Company
Passion.io
Source
Adzuna
Salary
$XX,XXX
Job Type
full time
Location
Worldwide Remote · Remote
Category
Engineering
Seniority
mid
PostedFresh
Jun 8, 2026

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Pro Rp39k/mo · unlimited applies + AI resume