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Customer Success Associate

Support global brands in achieving success with AI-driven translation

As a Customer Success Associate, you'll ensure clients maximize their use of Smartling's AI-native platform, driving their global expansion efforts. Your role is crucial in enhancing customer satisfaction and retention.

Why This Role?

Be part of a rapidly growing company recognized for innovation in AI technology

Required Skills

customer supportcommunicationproblem-solvingaitranslationrelationship managementAI technology

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours

Keywords

customer successAI translationglobal brandsSmartlingremote workclient support
View Original Description from NoDesk

Original description from NoDesk

Overview Smartling is an AI-native translation platform that’s redefining how the world’s biggest brands go global — ranked #3 on Fast Company’s Most Innovative Companies list. We’re growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we’ve spent years building it into the core of our platform — and we’re just getting started.

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Pro Rp39k/mo · unlimited applies + AI resume

Open to Indonesia
Company
Smartling
Source
NoDesk
Job Type
full time
Location
Worldwide Remote · Remote
Category
Operations
Seniority
entry
PostedFresh
Jun 9, 2026

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