Customer Service Representative- Work From Home
Provide top-notch customer support to real estate professionals remotely
Handle client inquiries, offer solutions, and ensure a positive experience for builders, developers, and real estate professionals using Zonda Home's housing data and digital tools. Enjoy flexible scheduling from anywhere in Canada.
Why This Role?
Directly impact client satisfaction and business decisions in the real estate industry from the comfort of your home.
Key Responsibilities
- Engage with clients via phone, email, or chat to understand their needs
- Provide solutions and resolve client inquiries regarding Zonda Home's products and services
- Collaborate with internal teams to ensure client issues are addressed promptly
- Maintain accurate records of client interactions and feedback
- Contribute to improving customer service processes and procedures
- Stay up-to-date with Zonda Home's evolving product offerings and market insights
Requirements
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Proficiency in using customer service software and tools
- Ability to work independently and manage time effectively
- Previous customer service experience, preferably in a remote setting
- Familiarity with the real estate industry or housing data is an asset
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
Keywords
View Original Description from Adzuna
Original description from Adzuna
Location, Remote (Anywhere in Canada) Job Type, Full-Time / Part-Time Schedule, Flexible About Zonda Home Zonda Home works with housing data, market research, and digital tools used by builders, developers, and real estate professionals. The company supports clients by providing reliable information and services that help them make better business decisions. About the Role We are looking for friendly and reliable Customer Service Representatives to support client communication. In this role, yo…
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