Customer Service International Liner Surabaya
Manage international customer communication and shipment coordination for logistics operations
Manage customer communication, shipment coordination, and logistics documentation processes for international liner services. Handle inquiries, complaints, and resolutions while ensuring accurate documentation and timely updates. Work in a fast-paced environment requiring multitasking and proficiency in Microsoft Excel and logistics/ERP systems. Support seamless logistics and maritime services across Indonesia and Southeast Asia.
Why This Role?
Be part of a team redefining industry standards in maritime logistics with global trade impact
Key Responsibilities
- Manage customer communication for international liner services
- Coordinate shipment tracking and logistics documentation processes
- Handle customer inquiries, complaints, and resolutions
- Maintain accurate records using Microsoft Excel and logistics/ERP systems
- Multitask in a fast-paced environment to support timely logistics operations
Requirements
- Bachelor's degree in Logistics, Business, or related field
- Strong communication skills in English
- Strong communication skills in Bahasa Indonesia
- Proficiency in Microsoft Excel
- Experience in logistics, shipping, freight forwarding, or customer service
- Detail-oriented with ability to multitask
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Excerpt — Full Description at Manatal Career PagesShow more
Read the full description at Manatal Career Pages
Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry.…
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