Customer Service International Liner Jakarta
Manage customer communication and shipment coordination for international logistics
Manage customer communication, shipment coordination, and logistics documentation processes for international liner operations. Handle inquiries and complaints while ensuring accurate documentation and timely updates. Work in a fast-paced environment supporting Meratus Group's maritime and logistics network across Indonesia and Southeast Asia.
Why This Role?
Be part of a team redefining industry standards in maritime logistics with global trade impact
Key Responsibilities
- Manage customer communication in English and Bahasa Indonesia
- Coordinate international shipments and logistics documentation
- Handle customer inquiries and complaint resolutions
- Maintain accurate records using Microsoft Excel and ERP systems
- Multitask in a fast-paced logistics environment
Requirements
- Bachelor's degree in Logistics, Business, or related field
- Strong communication skills in English
- Strong communication skills in Bahasa Indonesia
- Proficiency in Microsoft Excel
- Experience in logistics, shipping, or freight forwarding
- Detail-oriented with ability to multitask
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Excerpt — Full Description at Manatal Career PagesShow more
Read the full description at Manatal Career Pages
Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry.…
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