Customer Service Co-Ordinator

Coordinate customer service for reverse logistics solutions with global stakeholders

The Customer Service Co-Ordinator will handle customer inquiries and support related to reverse logistics and material take-back processes. They will work with manufacturers, retailers, and government organizations to ensure smooth coordination within the reverse logistics value chain. The role involves supporting scalable platform solutions that optimize take-back processes for recyclable goods.

Why This Role?

Work with global players in the materials management sector on scalable reverse logistics solutions

Key Responsibilities

Handle customer inquiries related to reverse logistics and material take-back processes
Coordinate with manufacturers, retailers, and government organizations on service delivery
Support the optimization of take-back processes for recyclable goods through platform solutions
Ensure stakeholder connectivity within the reverse logistics value chain
Assist in overcoming challenges in consumer goods and material management

Requirements

Customer service coordination experience
Experience working with B2B stakeholders such as manufacturers or retailers
Familiarity with logistics or supply chain processes
Ability to communicate effectively in English
Experience with technology-enabled service platforms

Required Skills

customer-servicelogisticscommunicationproject-managementcustomer servicecoordinationstakeholder management

Indonesia Context

Working Hours Overlap:: Flexible — work your own hours

See remote (USD) vs local pay →

Keywords

customer service coordinatorreverse logisticsmaterial take-backremote workB2B support

View Original Description from Adzuna

Original description from Adzuna

The Reverse Logistics Group (RLG) is an innovative technology service provider for global players in the materials management sector. Through our scalable platform solutions, we overcome challenges in consumer goods and material take-backs worldwide and connect all stakeholders within the reverse logistics value chain. Our goal is to generate the greatest possible value from recyclable goods by optimizing take-back processes. We work with manufacturers, retailers and government organizations in…

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Company

Reconomy

Source

Adzuna

Salary

Job Type

full time

Location

Remote · Open worldwide

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