Customer Engineer, APAC
Build and deploy AI-powered customer experience solutions for APAC clients
As a Customer Engineer, APAC at Cresta, you will build and deploy AI-powered customer experience solutions using Cresta's unified platform. You will work with leading enterprises across the APAC region to implement conversational AI agents, real-time agent augmentation, and conversation intelligence tools. Your work will drive revenue and efficiency gains for clients in industries such as aviation, telecommunications, and hospitality.
Why This Role?
Work with cutting-edge AI technology from Stanford AI Lab alumni and top-tier investors
Key Responsibilities
- Deploy Cresta's AI platform for customer experience transformation
- Configure conversational AI agents and real-time agent assist features
- Implement conversation intelligence to analyze customer interactions
- Collaborate with APAC clients to tailor AI solutions to business needs
- Monitor and optimize AI performance to drive revenue and efficiency gains
- Partner with cross-functional teams to ensure successful solution rollout
Requirements
- Experience with AI or customer experience technology implementation
- Background in deploying enterprise software solutions
- Understanding of conversational AI or contact center operations
- Ability to work with clients in the APAC region
- Strong technical and communication skills for solution delivery
- Experience driving measurable business outcomes through technology
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from JobicyShow more
Original description from Jobicy
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to… Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role: As a Customer Engineer, APAC at Cresta,
Salary Context
Similar Engineering roles on LokerDollar pay around $170k/yr (range $4.7k–1000k/yr, n=811 active listings).
Hiring at Cresta
Cresta has 2 other active roles on LokerDollar and has been hiring here since Mar 27, 2026 — across Engineering, Sales & Business Development, AI.
View all Cresta openings →Market context
- ESTIMATEEstimated pay is in line with the role median of $170,000/year (n=811 pay-disclosing listings).
- VERIFIEDCresta: 4 postings in the last 3 months, 8 all-time on LokerDollar.
- VERIFIEDCompany first seen Mar 27, 2026.
- VERIFIEDThis listing first seen Sep 18, 2026.
- VERIFIEDLast verified live Sep 18, 2026.
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Frequently asked questions
- Is Customer Engineer, APAC at Cresta a remote job?
- Yes, this is a regional remote role (Asia-Pacific). Check the listing for location requirements.
- What type of employment is Customer Engineer, APAC at Cresta?
- This is a full time position.
- How do I apply?
- Click the "Apply" button on this page to go to the official application at Cresta.
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