Customer Account Manager
Develop and manage key customer relationships across Asia Pacific for Embraer's Executive Jets and Defense ...
Support and grow Embraer's presence in the Asia Pacific region by serving as the primary point of contact for key customers, ensuring high satisfaction and aligning with contractual commitments.
Why This Role?
Directly impact business growth and customer satisfaction in a dynamic, global role with Embraer Asia Pacific.
Key Responsibilities
- Serve as the primary interface between Embraer and customers, understanding and addressing their needs.
- Ensure alignment with customer expectations and contractual obligations, driving satisfaction and loyalty.
- Collaborate with cross-functional teams to develop and implement strategies for customer success and growth.
- Manage customer communications, expectations, and feedback to enhance relationships.
Requirements
- Proven experience in customer account management, ideally within the aviation or defense industry.
- Strong interpersonal and communication skills for effective customer engagement.
- Ability to work independently and manage multiple customer relationships simultaneously.
- Understanding of contractual commitments and customer service best practices.
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
Keywords
View Original Description from Adzuna
Original description from Adzuna
Embraer Asia Pacific is seeking a highly motivated Customer Account Manager to support and develop relationships with Embraer's Executive Jets and Defense customers across the Asia Pacific region. Responsibilities: Reporting to the Customer Support & Services Director, you will serve as the primary interface between Embraer and key customers, ensuring alignment with customer needs and contractual commitments. You will play a critical role in driving customer satisfaction, business growth, contr…
Market data & reports
Salary & skill-demand research built from our own listings data.
- Indonesia IT Jobs vs Global Remote (2026)Primary analysis of 2,049 listings: methodology, classification rules, downloadable datasets.
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