Client Support Specialist (Workplaces - B2B)
Support healthcare facility clients to resolve workplace service issues
As a Client Support Specialist for Workplaces (B2B), you will support healthcare facilities by addressing their service needs and resolving issues professionally. You will represent Clipboard’s commitment to customer experience through thoughtful, solution-oriented interactions. This role involves direct engagement with business customers to ensure they receive effective support in delivering better care.
Why This Role?
Direct impact on healthcare facilities’ ability to deliver better care through customer support
Key Responsibilities
- Handle inquiries from healthcare facility clients via support channels
- Resolve workplace service issues for B2B customers professionally
- Represent Clipboard’s customer experience standards in all interactions
- Support clients in maintaining effective use of workplace services
- Escalate complex issues when needed to ensure timely resolution
- Document customer interactions and solutions for follow-up
Requirements
- Ability to handle business customers professionally
- Problem-solving skills for effective issue resolution
- Customer-focused mindset
- Strong communication skills
- Motivation to support healthcare facility clients
- No specific degree required
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
Keywords
View Original Description from NoDesk
Original description from NoDesk
About the Role Working with Workplace customers (B2B) means being at the front line in our efforts to support healthcare facilities in delivering better care. The Workplace team is unified by our common goal: to represent our obsession with the customer experience through thoughtful action. Clipboard is looking for highly motivated, customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents). This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required.
Openness not stated by employer — check the listing
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