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Client Services Manager - Australasia

Ensure quality technical service delivery across Australasia mining operations

Reporting to the Director of Services, the Client Services Manager – Australasia ensures guaranteed quality technical and operational service delivery across Australia, New Zealand, and Southeast Asia. The role supports sustainable and safe mining operations through Wenco International Mining Systems’ innovative technologies. Responsibilities include managing service delivery and maintaining customer satisfaction in the mining and material mov...

Why This Role?

Direct impact on sustainable and safe mining operations across Australasia

Key Responsibilities

  • Ensure quality technical service delivery for mining customers
  • Manage operational service delivery across Australia, New Zealand, and Southeast Asia
  • Support sustainable and safe mining operations through innovative technologies
  • Report to the Director of Services on service performance
  • Maintain customer satisfaction in the material movement sector

Requirements

  • Experience in technical or operational service delivery
  • Knowledge of mining or material movement industries
  • Ability to work across Australia, New Zealand, and Southeast Asia
  • Strong communication and customer service skills
  • Experience reporting to service directors or managers

Required Skills

client managementtechnical supportoperational deliveryproject managementservice deliverycustomer managementmining industry knowledgeoperational oversight

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →

Keywords

Client Services Managermining technologyAustralasia regiontechnical supportservice deliveryWenco International
View Original Description from Adzuna

Original description from Adzuna

Wenco International Mining Systems (www.wencomine.com ), a subsidiary of Hitachi Construction Machinery (HCM), provides industry leading, innovative technologies to customers in the mining and material movement sectors, enabling sustainable and safe operations. Reporting to the Director of Services, the role of Client Services Manager – Australasia is important for guaranteed quality technical and operational service delivery across Australia, New Zealand, and Southeast Asia. The role is respon…

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Source
Adzuna
Job Type
part time
Location
Remote · Open worldwide
Category
Seniority
mid
Posted
Jun 12, 2026

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