Analyst, Falcon Complete (Remote, NZD)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: CrowdStrike is looking for highly motivated, self-driven technical analysts dedicated to making a difference in global security by protecting organisations against the most advanced attackers in the world. Our CrowdStrike virtual security operations centre offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real time for our customers. Am I an Analyst, Endpoint Protection Team Candidate? Do you find yourself interested in putting your hands-on technical skills to the test in detecting, containing, and remediating incidents? Are you self-motivated and looking for an opportunity to rapidly accelerate your skills? Do you crave new and innovative work that actually matters to your customer? Do you have an incident response or information security background that you're not fully utilising? Do you excel at communicating clearly and professionally with customers and colleagues? Candidates with Japanese written and verbal skills are highly encouraged to apply. Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis? Are you excited about the evolving role of AI in security operations, including AI models, prompt engineering, and agentic SOC workflows? What You'll Do Triage, investigate, and respond to security detections across endpoint, identity, email, network, and cloud environments. Conduct tactical analysis of EDR telemetry, log sources, and forensic artefacts to determine the root cause and scope of compromise, and develop targeted remediation recommendations. Investigate suspicious Microsoft 365 activity, including business email compromise (BEC) and adversary-in-the-middle (AITM) attacks, contain the threat, and deliver actionable guidance to customers. Perform basic malware analysis to support investigation and triage of security incidents. Develop and improve processes for incident detection and the execution of countermeasures. Deliver clear, concise, and professional customer communications as the primary point of contact during incident response activities. Produce high-quality written and verbal communications, recommendations, and findings to customers and internally. What You'll Need: Successful candidates will have experience in one or more of the following areas: Incident Handling: Hands-on experience conducting and coordinating incident response across a broad range of security events, including the ability to manage multiple simultaneous incidents across hosts and customer environments. Experience investigating threats including host/user compromises, network breaches, organised crime, and advanced persi