Skip to main content
Back to Jobs

Account Executive (Mid-market)

Grow Dovetail's mid-market customer base through targeted sales outreach

As an Account Executive at Dovetail, you will focus on expanding the company's presence in the mid-market segment by identifying and engaging potential customers. You will work to understand client needs and position Dovetail's Customer Intelligence Platform as a solution that unifies feedback from sales calls, support tickets, and research into actionable insights. Your efforts will contribute to helping teams build, sell, and serve with conf...

Why This Role?

Work with thousands of teams from Fortune 500 companies to innovative startups on a global scale

Key Responsibilities

  • Identify and prospect mid-market companies that could benefit from Dovetail's Customer Intelligence Platform
  • Engage potential customers through targeted outreach to understand their feedback and intelligence needs
  • Position Dovetail's AI-powered platform as a solution for unifying feedback from sales calls, support tickets, and research
  • Collaborate with internal teams to ensure customer needs are met and value is delivered
  • Track and manage sales activities to grow Dovetail's presence in the mid-market segment

Requirements

  • Experience in sales or account management, particularly in the mid-market segment
  • Ability to understand and articulate customer needs related to customer intelligence and feedback unification
  • Experience working with or selling SaaS platforms, preferably those involving AI or data-driven insights
  • Strong communication and outreach skills for engaging potential customers remotely
  • Familiarity with how sales calls, support tickets, and research feedback can be unified into actionable intelligence

Required Skills

salescustomer relationship managementstrategycommunicationaccount managementcustomer intelligenceSaaS

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →

Keywords

Account Executivemid-market salesSaaS salescustomer intelligence platformB2B outreachremote sales
View Original Description from NoDesk

Original description from NoDesk

Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.

Track this application + get a follow-up reminder

Free account · no credit card · Log in

Pro $9/mo · unlimited applies + AI resume

Company
Dovetail
Source
NoDesk
Job Type
full time
Location
Remote · Open worldwide
Category
Seniority
mid
Posted
Jun 11, 2026

Share this job

Help a friend find their next remote role.

Explore related

Market data & reports

Salary & skill-demand research built from our own listings data.

Track this application + get a follow-up reminder

Free account · no credit card · Log in

Pro $9/mo · unlimited applies + AI resume