Skip to main content
Back to Jobs

Technical Support Spec II

Provide hands-on technical support to keep systems running smoothly

Deliver hands-on technical support that keeps people productive and systems running smoothly. Solve problems, improve device performance, and use automation and AI tools to enhance user experience. Work with a global team serving customers in over 150 countries as part of LexisNexis Legal & Professional.

Why This Role?

Work with a global team serving customers in over 150 countries

Key Responsibilities

  • Provide hands-on technical support to end users
  • Solve technical problems and improve device performance
  • Use automation tools to enhance user experience
  • Apply AI tools to support technical operations
  • Maintain system productivity and reliability
  • Collaborate with a global technical support team

Requirements

  • Passion for delivering hands-on technical support
  • Enjoyment of problem-solving and improving device performance
  • Experience using automation tools
  • Experience using AI tools to enhance user experience
  • Ability to work in a global, remote environment
  • Commitment to keeping systems running smoothly

Required Skills

technical supportproblem-solvingautomationaiproblem solvingAI toolsdevice performance optimizationcustomer service

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →

Keywords

technical supportautomation toolsAI enhancementdevice performanceremote supportglobal teamproblem solvingLexisNexis
View Original Description from Adzuna

Original description from Adzuna

hackajob is collaborating with LexisNexis to connect them with exceptional professionals for this role. Are you passionate about delivering hands-on technical support that keeps people productive and systems running smoothly? Do you enjoy solving problems, improving device performance, and using automation and AI tools to enhance user experience? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( h…

Track this application + get match alerts

Free account · no credit card · Log in

Pro $9/mo · unlimited applies + AI resume

Remote-friendly · fits your timezone
Company
LexisNexis
Source
Adzuna
Job Type
full time
Location
Remote · Open worldwide
Category
Seniority
mid
PostedFresh
Jul 15, 2026

Share this job

Help a friend find their next remote role.

Frequently asked questions

Is Technical Support Spec II at LexisNexis a remote job?
Yes. Technical Support Spec II at LexisNexis is a fully remote role open to candidates worldwide.
What type of employment is Technical Support Spec II at LexisNexis?
This is a full time position.
How do I apply?
Click the "Apply" button on this page to go to the official application at LexisNexis.

Explore related

Market data & reports

Salary & skill-demand research built from our own listings data.

From the blog

Track this application + get match alerts

Free account · no credit card · Log in

Pro $9/mo · unlimited applies + AI resume