Senior Manager, Operations Compliance

Who are we? Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Job Summary The Senior Manager, Global Operations Compliance holds global ownership of the Quality, Security, and Business Continuity compliance posture across Equinix's Data Center portfolio. In-scope frameworks include ISO 9001 (Quality), ISO 27001 (Information Security), ISO 22301 (Business Continuity), PCI DSS, and SOC 1 / SOC 2, as well as applicable regional certifications. The role carries a dual mandate. As a technical subject matter expert, the candidate is expected to design, defend, and continually improve controls across all in-scope frameworks, and to represent Equinix's position directly to external certification bodies, auditors, regulators and other relevant parties. As a people leader, the candidate manages a team of Compliance professionals distributed globally, delivering a single, consistent global program while accounting for regional regulatory and operational variances. Responsibilities Team Leadership & Management Lead, recruit, retain, and develop a team of Compliance professionals distributed across APAC, EMEA, and AMER regions Define and drive the team strategy through strong tactical decision making and collaboration with team members to ensure alignment with overall Global Operations strategy Establish and maintain an operating rhythm - regular one-to-ones, team meetings, and calibration sessions - designed for a geographically distributed team across multiple time zones Partner with in-country and regional compliance leads to translate global standards into locally executable programs, exercising judgment on where global consistency is required and where regional adaptation is warranted Own performance management, career development, and succession planning for direct reports; assess and address capability gaps by region Set and represent team priorities, results, and resourcing requirements to Global Operations Compliance leadership through regular business reviews and executive reporting Technical Subject Matter Expertise Serve as the authoritative internal subject matter expert for Quality, Security and Business Continuity compliance (including the related global and regional standards such as ISO 9001, ISO 27001, ISO 22301, PCI DSS, SOC 1 / SOC 2, HDS, HIPAA & NIST 800-53) for data center operations Partner with Legal and internal teams to manage applicable regulatory requirements for Data Center operations, ensuring adherence and compliance Monitor evolving standard requirements, including framework version transitions and new control requirements, and translate them into operational controls Collaborate and partner with relevant internal functions on control design for new initiatives, or where changes and updates to management systems are required Own management review content and drive continual improvement of the management systems in scope Audit & Certification Program Management Own the global/regional internal and external audit programs across all applicable in-scope standards and regions Collaborate with peer team leads to shape and drive the defined internal audit strategy for Global Operations Conduct internal audits as necessary to stay aligned with Data Center operations controls and fulfil technical SME role Act as primary liaison with external and internal stakeholders to manage findings from identification through corrective and preventive action cl