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Learning and Support Specialist (PST Timezone)

Support educators using Poll Everywhere to create engaging classroom interactions

As a Learning and Support Specialist, you will help educators and presenters effectively use Poll Everywhere to create interactive questions, word clouds, discussions, and competitions. You will provide guidance and troubleshooting to ensure smooth audience engagement via any device. Your work supports the mission of making presentations more engaging by amplifying diverse voices in classrooms and organizations worldwide.

Why This Role?

Direct impact on making presentations more engaging for educators and presenters globally

Key Responsibilities

  • Assist educators in setting up and using Poll Everywhere for interactive classroom activities
  • Troubleshoot technical issues related to audience response via any device
  • Guide users in creating effective questions, word clouds, discussions, and competitions
  • Provide best practices for maximizing engagement in educational and professional settings
  • Support users in aligning Poll Everywhere use with presentation goals and learning outcomes
  • Maintain product knowledge to deliver accurate and timely support

Requirements

  • Experience supporting educators or presenters in educational technology
  • Strong communication skills for guiding diverse user groups
  • Familiarity with interactive presentation tools or student response systems
  • Ability to explain technical concepts clearly to non-technical users
  • Problem-solving skills for resolving user issues efficiently
  • Commitment to inclusive engagement and amplifying diverse voices

Required Skills

customer supportcommunicationenglishuser supporteducational technologyproblem solvingproduct trainingengagement facilitation

Indonesia Context

Working Hours Overlap:
Minimal overlap — opposite hours
See remote (USD) vs local pay →

Keywords

learning support specialisteducational technology supportPoll Everywhere trainerclassroom engagement supportaudience response assistanceremote education specialist
View Original Description from NoDesk

Original description from NoDesk

Who We Are Poll Everywhere is a 25 person B2B SaaS company on a mission to make presentations more engaging. Our product is used hundreds of thousands of times per day by presenters ranging from Ivy League professors to community organizers and Fortune 100 CEOs. We proudly believe our product changes those organizations and classrooms through the inclusion of more voices. Our platform enables presenters to create interactive questions, word clouds, discussions, and competitions that their audience can respond to using any device. Founded in 2008, Poll Everywhere has grown to become the most widely-used student response system at the Top 100 universities in America.

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Source
NoDesk
Job Type
full time
Location
Remote · US West hours
~0h overlap with Jakarta hours
Category
Seniority
mid
PostedFresh
Jul 17, 2026

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Frequently asked questions

Is Learning and Support Specialist (PST Timezone) at Poll Everywhere a remote job?
Yes. Learning and Support Specialist (PST Timezone) at Poll Everywhere is a fully remote role open to candidates worldwide.
What type of employment is Learning and Support Specialist (PST Timezone) at Poll Everywhere?
This is a full time position.
How do I apply?
Click the "Apply" button on this page to go to the official application at Poll Everywhere.

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