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Director, Customer Success Management- Remote

Transform customer success strategies to enhance sales productivity

As the Director of Customer Success Management at Highspot, you will lead initiatives to improve customer engagement and satisfaction. Your role will focus on developing strategies that drive sales productivity through effective enablement tools. You'll work in a culture that values equity and belonging, empowering you to make a significant impact on both the team and the customers.

Why This Role?

Be part of a mission-driven company focused on equitable workspaces

Key Responsibilities

  • Lead the development of customer success strategies to enhance engagement
  • Collaborate with teams to implement sales enablement tools effectively
  • Analyze customer feedback to drive continuous improvement in services

Required Skills

leadershipcustomer successsales enablementstrategic planning

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →

Keywords

customer successsales productivityleadershipHighspotremote work
View Original Description from Lever Postings

Original description from Lever Postings

About Highspot Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

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Company
Highspot
Source
Lever Postings
Job Type
full time
Location
Remote · Open worldwide
Category
Seniority
lead
Posted
Jun 26, 2026

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Frequently asked questions

Is Director, Customer Success Management- Remote at Highspot a remote job?
Yes. Director, Customer Success Management- Remote at Highspot is a fully remote role open to candidates worldwide.
What type of employment is Director, Customer Success Management- Remote at Highspot?
This is a full time position.
How do I apply?
Click the "Apply" button on this page to go to the official application at Highspot.

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