Account Director
Grow enterprise customer portfolio through full lifecycle management
Lead and grow a portfolio of strategically important enterprise customers by owning the full customer lifecycle from pre-sale scoping through delivery, renewal, and expansion. Ensure customers see Superside as a long-term creative partner while driving retention, expansion, and high-quality delivery across complex accounts. Sit at the intersection of customer strategy, commercial growth, and delivery, leading cross-functional teams and managin...
Why This Role?
Own the full customer lifecycle from pre-sale through renewal and expansion
Key Responsibilities
- Own the full customer lifecycle from pre-sale scoping through delivery, renewal, and expansion
- Lead cross-functional teams to ensure high-quality delivery across complex accounts
- Manage senior stakeholders to drive retention and expansion
- Ensure customers see Superside as a long-term creative partner
- Sit at the intersection of customer strategy, commercial growth, and delivery
Requirements
- Experience leading and growing enterprise customer portfolios
- Proven ability to manage full customer lifecycle including pre-sale, delivery, renewal, and expansion
- Skill in leading cross-functional teams and managing senior stakeholders
- Experience driving retention, expansion, and high-quality delivery across complex accounts
- Background in customer strategy, commercial growth, and delivery
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
Keywords
View Original Description from NoDesk
Original description from NoDesk
Superside is hiring an Account Director to lead and grow a portfolio of strategically important enterprise customers. You’ll own the full customer lifecycle, from pre-sale scoping through delivery, renewal, and expansion, ensuring customers see Superside as a long-term creative partner. This role sits at the intersection of customer strategy, commercial growth, and delivery. You’ll lead cross-functional teams, manage senior stakeholders, and drive retention, expansion, and high-quality delivery across complex accounts.
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Frequently asked questions
- Is Account Director at Superside a remote job?
- Yes. Account Director at Superside is a fully remote role open to candidates worldwide.
- What type of employment is Account Director at Superside?
- This is a full time position.
- How do I apply?
- Click the "Apply" button on this page to go to the official application at Superside.
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