Engineering Manager - Golang [Telesales]

<p>We are looking for an<strong> Engineering manager</strong> to lead our <strong>Telesales team</strong>.</p> <p>This team is engaged in tasks related to customer acquisition via phone sales. The team enables work of a number of call centers, providing working web environment and telephony capabilities to sales agents. Telesales is responsible for web-tools for client acquisition, lead call strategies, agent performance evaluation and more. It is also planned to develop a platform based on the team’s solution, so you will have the opportunity to directly influence the end-result.&nbsp;</p> <p>This role is primarily about leading and growing people, sustaining and sharpening a team that already works well as well as being proactive with the business. In practice, that means you act as a manager and mentor for the team – developing engineers, shaping processes, and ensuring delivery quality, while still staying close enough to the codebase to make informed technical decisions and occasionally contribute to implementation.&nbsp;</p> <p>&nbsp;</p> <p><strong>Challenges that await you:</strong></p> <ul> <li>Lead the team: manage delivery, prioritize new features demanded by business, while contributing to development as needed</li> <li>Develop talents: provide feedback, enable growth for colleagues, support the team, and mentor</li> <li>Overseeing team performance, ensuring on-time project delivery aligned with business goals</li> <li>Solving complex challenges and ensuring high-quality solutions</li> <li>Shaping the architecture, design, and implementation of backend services in <strong>Golang</strong></li> </ul> <p><strong>What makes you a great fit:</strong></p> <ul> <li>1+ years of experience managing engineering teams in fast-paced settings, preferably fintech with Go stack</li> <li>Hiring, development, performance, and delivery management and strong skills in cross-functional collaboration and the ability to build partnerships</li> <li>A strong technical background and development experience, enabling you to participate in architectural discussions and validate the team's technical solutions</li> <li>4+ years of experience as a Go developer</li> <li>Comfort operating with loosely defined business requirements — able to set priorities independently and defend them with clear reasoning&nbsp;</li> <li>B1 or higher English level for effective communication with an international team</li> </ul> <h4>Our ways of working:</h4> <ul> <li><strong>Innovative Spirit: </strong>A commitment to creativity and groundbreaking solutions</li> <li><strong>Honest Feedback:</strong> valuing open, transparent communication</li> <li><strong>Supportive Team: </strong>a strong, collaborative community</li> <li><strong>Celebrating Achievements: </strong>recognizing our wins together</li> <li><strong>High-Tech Environment:</strong> a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances</li> </ul> <h4>Our benefits:</h4> <ul> <li><strong>Relocation support</strong> to one of our hubs — Cyprus, Serbia, Georgia, Spain— with assistance for the employee and their family</li> <li><strong>Flexible work </strong>from one of our offices or remote</li> <li><strong>Healthcare</strong> <strong>Coverage</strong></li> <li><strong>Education Budget:</strong> Language lessons, professional training and certifications</li> <li><strong>Wellness Budget:</strong> Mental health and fitness activity reimbursements</li> <li><strong>Vacation policy:</strong> 20 days of annual leave and paid sick leave</li> </ul>