Customer Service Representative - Work From Home

San Francisco, California (United States) Looking for a remote opportunity where you can connect with people, develop valuable skills, and grow with a supportive team? We're seeking motivated individuals to help families understand their life insurance and supplemental benefit options through personalized service and virtual consultations. This opportunity combines client support with sales responsibilities. Previous insurance experience isn't required bring a willingness to learn, strong communication skills, and a positive attitude. Your Responsibilities - Connect with prospective and existing clients by phone and video. - Answer questions and explain available coverage in clear, simple terms. - Identify client needs and recommend suitable insurance options. - Assist with applications and enrollment. - Maintain accurate records and provide timely follow-up. - Participate in training and work toward service and sales goals. What We Offer - Fully remote work: Complete your day-to-day responsibilities from home. - Training and guidance: Build your knowledge through coaching and mentorship. - Career development: Opportunities to take on greater responsibility based on results. - Benefit options: Available to eligible representatives, subject to plan terms. - Supportive team environment: Stay connected through virtual meetings and ongoing collaboration. What We're Looking For - Friendly, professional communication. - Strong organization and follow-through. - The ability to work independently and stay motivated. - Confidence using basic computer programs and video platforms. - Reliable internet access and a quiet workspace. - Willingness to obtain the required insurance licence before conducting licensed activities. Experience in customer service, retail, hospitality, or sales is welcome, but not required. Apply today to learn more about the role, compensation structure, and licensing process.