Benefits Representative - No Experience - Remote

San Antonio, Texas (United States) Start a new career from home while helping individuals and families better understand the coverage available to them. We're looking for personable, motivated individuals who are ready to learn, build meaningful client relationships, and develop their skills within a supportive team. This opportunity brings together client service, benefits education, and insurance sales. You'll connect with families through virtual appointments, learn about their priorities, and guide them through life insurance and supplemental benefit options that may fit their needs. Previous insurance experience is not required. Through structured training, coaching, and hands-on guidance, you'll learn how to conduct professional consultations, explain coverage clearly, and support clients throughout the application process. What You'll Do Connect with individuals and families Communicate by phone, video, and online channels to introduce yourself, answer initial questions, and coordinate appointments. Understand each client's priorities Ask thoughtful questions, listen carefully, and learn what matters most to each household before discussing suitable coverage options. Explain available benefits Help clients understand policy features, costs, limitations, and eligibility requirements so they can make informed decisions. Guide the application process Assist clients with digital applications, review information for completeness, and explain the next steps in enrollment. Provide consistent follow-up Stay in touch with clients, respond to questions, and help direct service requests to the appropriate resources. Stay organized Maintain accurate notes, manage scheduled appointments, and keep track of outstanding applications and follow-up tasks. Develop your skills Participate in virtual training, team meetings, and coaching sessions while working toward individual service and sales goals. What You Can Look Forward To - Fully remote work: Carry out your responsibilities from a suitable home workspace using phone and video technology. - Structured training: Learn about insurance products, client communication, applications, and the tools used throughout the process. - Ongoing mentorship: Receive feedback and guidance as you build confidence and gain experience. - Performance-based earning opportunities: Develop your earning potential through sales results and lasting client relationships. - Professional development: Strengthen your communication, organization, problem-solving, and relationship-building skills. - Advancement opportunities: Explore additional responsibilities and potential leadership opportunities as you demonstrate readiness and results. - Benefit options: Available to eligible representatives, subject to applicable plan terms. - Team connection: Stay involved through virtual meetings, shared learning, and regular support. What Makes Someone a Good Fit? You enjoy talking with people, take pride in following through, and are comfortable learning new skills. You don't need to have every answer on your first day, but you should be willing to ask questions, accept feedback, and put what you learn into practice. We're looking for individuals who bring: - Clear, friendly, and professional communication. - A client-focused approach and strong listening skills. - Self-motivation and dependable work habits. - The ability to manage appointments and follow-up tasks. - Comfort using computers, email, and video meeting platforms. - A reliable internet connection and a quiet workspace. - Willingness to obtain the required insurance licence before conducting licensed activities. New to the Industry? Applicants from customer service, retail, hospitality, administration, and other people-focused backgrounds are welcome. Experience helping customers, explaining information, or managing a busy schedule can provide a useful foundation. Whether you're beginning your career or considering a change, this opportunity offers a chance to develop practical skills while working with families on important coverage decisions. Take the Next Step Apply today to learn more about the opportunity. During the interview process, we'll discuss the day-to-day responsibilities, performance expectations, compensation structure, benefit eligibility, and licensing requirements so you can assess whether the role fits your goals.