Claims ALLIE Business Architect - Customer Engagement - Remote

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description ALLIE Claims Customer Engagement is focused on transforming how we conduct claims business through innovative digital solutions. Our team identifies customer friction and partners with technology, UX, and Claims Customer Success to design and deliver customer-facing tools to drive a simple, connected, and empowered experience. Key Responsibilities Analyze, understand and discover Allstate's current business processes, goals, and objectives. Identify opportunities for improvement, optimization, and reuse within the business architecture while adhering to design principles and user experience. Translate business requirements into technical specifications and guides the implementation of initiative, operating at the capability-level, in support of broader platforms, and develops functional systems flow to ensure the efficacy of new capabilities. Ensure execution of initiatives, proactively engaging with stakeholder groups to collect insights and feedback. Develop and maintain business architecture models, frameworks, and roadmaps, production, quality, and customer service goals. Guide the implementation of the initiative, collaborating with stakeholders to align business strategies with AI solutions, working with other product owners to ensure integration between capabilities within a platform. Use customer feedback, detailed market analysis, and data gathering to provide recommendations on decisions about product strategy and iterations. Engage in discovery/test and learn activities to quickly validate assumptions and capability or solution direction to achieve business results. Monitor and evaluate the effectiveness of business architecture solutions and make recommendations for enhancements as needed, performing process development, improvement, rollout, and integration activities, and optimizing process oversight with process agility. Preferred Qualifications 4 year Bachelors Degree. In lieu of the above education requirements, an equivalent combination of education and experience may be considered. 5 or more years of experience. Supervisory Responsibilities This job does not have supervisory duties. Travel Must be able to travel up to 10%. This position is not available to Alaska, California, Hawaii or Washington residents. #LI-YS1 Skills Agentic AI, Artificial Intelligence (AI), Business Architecture, Communication, Cross-Team Collaboration, Storytelling Compensation Compensation offered for this role is 100,000.00 - 170,500.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco