Senior End User Computing Engineer

TCCA is seeking an experienced Senior End User Computing Engineer to provide remote technical support in a fast-paced, client-focused IT environment. TCCA is seeking an experienced Senior End User Computing Engineer to provide remote technical support in a fast-paced, client-focused IT environment. This role supports end users across Windows and macOS , manages cloud-based devices and applications, and troubleshoots technical issues while delivering an excellent user experience. What You'll Do Provide remote support for Windows and macOS end users Manage devices using Microsoft Intune and Addigy MDM Administer Microsoft 365 and Google Workspace Troubleshoot hardware, software, cloud, and basic networking issues Manage and resolve tickets within established support workflows Support device provisioning and mass deployments Use PowerShell or Bash for scripting and automation Apply cybersecurity best practices across end-user environments What We're Looking For 2+ years of directly relevant experience or 5+ years in a similar IT role Strong experience supporting both Windows and macOS Experience with Intune and Addigy MDM Microsoft 365 and Google Workspace administration experience MSP or IT consulting experience Experience working directly with end users Strong troubleshooting, communication, and problem-solving skills Self-directed, accountable, and comfortable managing your own workload Originally posted on Himalayas