M08- UX Designer

UX Researcher & Service Designer / Experience & Interface Designer Overview We are seeking a multidisciplinary UX Designer with strengths in user research, service design, interaction design, and visual interface design. You will create intuitive digital experiences by conducting user research, designing end-to-end customer journeys, producing high-fidelity interfaces, and collaborating closely with engineers to deliver accessible and user-centric government digital services. Responsibilities User Research & Service Design Conduct user research, usability testing, interviews, and behavioural analysis. Develop user personas, customer journeys, service blueprints, and interaction flows. Analyse website usage and user behaviour to identify improvement opportunities. UX & UI Design Design wireframes, interactive prototypes, and high-fidelity user interfaces. Develop reusable design systems and UI components. Produce visual assets and design specifications for engineering teams. Accessibility & Design Quality Ensure designs comply with accessibility standards (WCAG). Maintain consistency across digital products and design systems. Perform design reviews and quality assurance throughout implementation. Collaboration Work closely with business analysts, project managers, developers, and stakeholders. Support design handoff and implementation throughout the development lifecycle. Requirements Bachelor's degree in Design, Human-Computer Interaction, or related discipline. Experience in UX research, service design, interaction design, and UI design. Strong portfolio demonstrating end-to-end digital product design. Proficiency in Figma, Adobe Creative Suite, or similar design tools. Knowledge of design systems, accessibility standards, and responsive design. Experience collaborating within Agile product teams.