Customer Service Agent - REMOTE

Virginia Beach, Virginia (United States) We are currently looking for motivated individuals to join our growing remote team. This position involves working directly with members to provide information, answer questions, and assist with available benefit programs. All work is completed remotely through phone calls, virtual appointments, and online systems. No previous industry experience is required, and training is provided. Responsibilities Speak with members by phone and video Conduct scheduled virtual appointments Identify individual needs and priorities Review and explain available benefit options Answer questions and provide accurate information Assist with applications and electronic paperwork Follow up with members when needed Maintain organized and accurate records Attend virtual team meetings and training sessions Qualifications Strong communication and listening skills Professional and dependable Comfortable speaking with new people Able to work independently from home Organized and able to manage appointments Comfortable using computers and virtual meeting platforms Willing to learn and accept coaching Previous customer service or related experience is helpful but not required What We Offer Fully remote work Weekly compensation Performance-based earning opportunities Residual income potential Flexible scheduling Training provided Ongoing coaching and support Performance-based travel incentives Opportunities for advancement and leadership development This is a good opportunity for someone looking to develop new skills, work remotely, and grow within a supportive team environment.